Daily Papers

Recent advances in multimodal large language models have increased interest in interaction paradigms for video understanding. The evolution from offline to streaming and proactive interaction has gradually shifted models from passive responders toward more proactive agents that can decide when to answer. However, existing proactive paradigms typically assume that the information required to answer a query is complete, leaving models to only wait or answer. In the real world, however, information is often incomplete due to uncertainty from either the video or the user. In proactive paradigms, such uncertainty can cause the model to wait forever or generate highly hallucinatory responses. We therefore argue that proactive interaction should be redefined with a third action: ask, allowing models to actively ask for missing information. To study when and what models should ask before answering, we introduce AskStream, the first multi-turn benchmark spanning video and user uncertainty for streaming video understanding, with four task categories and eight subtasks. It contains 438 videos with 2,714 manually annotated frame-level time windows across three types: wait, ask, and answer. Across both multiple-choice and open-ended settings, even the strongest model attains only 52.18% on our proposed Ask-F1 metric, highlighting substantial limitations in proactive information seeking under uncertainty.

Large language models (LLMs) often produce answers with high certainty even when they are incorrect, making reliable confidence estimation essential for deployment in real-world scenarios. Verbalized confidence, where models explicitly state their confidence in natural language, provides a flexible and user-facing uncertainty signal that can be applied even when token logits are unavailable. However, existing verbalized-confidence methods often optimize answer generation and confidence generation jointly, which can cause confidence-alignment objectives to interfere with answer accuracy. In this work, we propose a decoupled and order-aware framework for verbalized confidence calibration. Our method first generates an answer and then estimates confidence conditioned on the fixed question--answer pair, allowing confidence optimization without directly perturbing the answer-generation process. To align confidence with correctness likelihood, we construct a sampling-based surrogate from multiple model completions and optimize rank-based reinforcement learning objectives that encourage responses with higher estimated correctness likelihood to receive higher verbalized confidence. Experiments on reasoning and knowledge-intensive benchmarks show that our method improves calibration and failure prediction performance while largely preserving answer accuracy. These results demonstrate that verbalized confidence can be more reliably aligned by decoupling confidence estimation from answer generation and optimizing the relative ordering of confidence across responses.

Existing embodied instance goal navigation tasks, driven by natural language, assume human users to provide complete and nuanced instance descriptions prior to the navigation, which can be impractical in the real world as human instructions might be brief and ambiguous. To bridge this gap, we propose a new task, Collaborative Instance Navigation (CoIN), with dynamic agent-human interaction during navigation to actively resolve uncertainties about the target instance in natural, template-free, open-ended dialogues. To address CoIN, we propose a novel method, Agent-user Interaction with UncerTainty Awareness (AIUTA), leveraging the perception capability of Vision Language Models (VLMs) and the capability of Large Language Models (LLMs). First, upon object detection, a Self-Questioner model initiates a self-dialogue to obtain a complete and accurate observation description, while a novel uncertainty estimation technique mitigates inaccurate VLM perception. Then, an Interaction Trigger module determines whether to ask a question to the user, continue or halt navigation, minimizing user input. For evaluation, we introduce CoIN-Bench, a benchmark supporting both real and simulated humans. AIUTA achieves competitive performance in instance navigation against state-of-the-art methods, demonstrating great flexibility in handling user inputs.

Real-world professional desktop workflows in specialized creative and engineering software unfold over long horizons and often require human-in-the-loop coordination, where agents proactively seek necessary information and users provide additional instructions, clarifications, feedback, or corrections as the task progresses. Yet existing desktop GUI benchmarks mostly reduce this setting to short, simplified tasks with all user instructions provided upfront. To address this issue, we introduce DeskCraft, a desktop GUI benchmark targeting long horizon creative and engineering workflows and proactive human-agent collaboration. DeskCraft organizes tasks into a multilevel difficulty taxonomy, with long horizon tasks requiring over 50 execution steps, and covers professional creative software across design, video, audio, and 3D creation. Furthermore, DeskCraft formalizes human-agent collaboration into an interaction protocol covering mid-turn and post-turn exchanges. Mid-turn interaction captures both agent-initiated clarification under uncertainty and user-initiated interruption during execution, while post-turn interaction accommodates user-driven feedback after the agent signals completion, together spanning the full space of realistic collaboration patterns. We evaluate 18 proprietary and open source agents on 538 tasks and find that GPT-5.4 reaches 31.6% on standard tasks and 27.6% on interactive tasks. Further analyses reveal persistent failures in long horizon workflow delivery and proactive clarification. We will open-source all evaluation codes, tasks, and data at https://github.com/mrwwk/DeskCraft.

Accurately predicting watch time is crucial for optimizing recommendations and user experience in short video platforms. However, existing methods that estimate a single average watch time often fail to capture the inherent uncertainty in user engagement patterns. In this paper, we propose Conditional Quantile Estimation (CQE) to model the entire conditional distribution of watch time. Using quantile regression, CQE characterizes the complex watch-time distribution for each user-video pair, providing a flexible and comprehensive approach to understanding user behavior. We further design multiple strategies to combine the quantile estimates, adapting to different recommendation scenarios and user preferences. Extensive offline experiments and online A/B tests demonstrate the superiority of CQE in watch-time prediction and user engagement modeling. Specifically, deploying CQE online on a large-scale platform with hundreds of millions of daily active users has led to substantial gains in key evaluation metrics, including active days, engagement time, and video views. These results highlight the practical impact of our proposed approach in enhancing the user experience and overall performance of the short video recommendation system. The code will be released https://github.com/justopit/CQE.

A fundamental bottleneck in human-AI collaboration is the "intention expression gap," the difficulty for humans to effectively convey complex, high-dimensional thoughts to AI. This challenge often traps users in inefficient trial-and-error loops and is exacerbated by the diverse expertise levels of users. We reframe this problem from passive instruction following to a Socratic collaboration paradigm, proposing an agent that actively probes for information to resolve its uncertainty about user intent. we name the proposed agent Nous, trained to acquire proficiency in this inquiry policy. The core mechanism of Nous is a training framework grounded in the first principles of information theory. Within this framework, we define the information gain from dialogue as an intrinsic reward signal, which is fundamentally equivalent to the reduction of Shannon entropy over a structured task space. This reward design enables us to avoid reliance on costly human preference annotations or external reward models. To validate our framework, we develop an automated simulation pipeline to generate a large-scale, preference-based dataset for the challenging task of scientific diagram generation. Comprehensive experiments, including ablations, subjective and objective evaluations, and tests across user expertise levels, demonstrate the effectiveness of our proposed framework. Nous achieves leading efficiency and output quality, while remaining robust to varying user expertise. Moreover, its design is domain-agnostic, and we show evidence of generalization beyond diagram generation. Experimental results prove that our work offers a principled, scalable, and adaptive paradigm for resolving uncertainty about user intent in complex human-AI collaboration.

Diffusion models are a class of probabilistic generative models that have been widely used as a prior for image processing tasks like text conditional generation and inpainting. We demonstrate that these models can be adapted to make predictions and provide uncertainty quantification for chaotic dynamical systems. In these applications, diffusion models can implicitly represent knowledge about outliers and extreme events; however, querying that knowledge through conditional sampling or measuring probabilities is surprisingly difficult. Existing methods for conditional sampling at inference time seek mainly to enforce the constraints, which is insufficient to match the statistics of the distribution or compute the probability of the chosen events. To achieve these ends, optimally one would use the conditional score function, but its computation is typically intractable. In this work, we develop a probabilistic approximation scheme for the conditional score function which provably converges to the true distribution as the noise level decreases. With this scheme we are able to sample conditionally on nonlinear userdefined events at inference time, and matches data statistics even when sampling from the tails of the distribution.

Widely deployed large language models (LLMs) can produce convincing yet incorrect outputs, potentially misleading users who may rely on them as if they were correct. To reduce such overreliance, there have been calls for LLMs to communicate their uncertainty to end users. However, there has been little empirical work examining how users perceive and act upon LLMs' expressions of uncertainty. We explore this question through a large-scale, pre-registered, human-subject experiment (N=404) in which participants answer medical questions with or without access to responses from a fictional LLM-infused search engine. Using both behavioral and self-reported measures, we examine how different natural language expressions of uncertainty impact participants' reliance, trust, and overall task performance. We find that first-person expressions (e.g., "I'm not sure, but...") decrease participants' confidence in the system and tendency to agree with the system's answers, while increasing participants' accuracy. An exploratory analysis suggests that this increase can be attributed to reduced (but not fully eliminated) overreliance on incorrect answers. While we observe similar effects for uncertainty expressed from a general perspective (e.g., "It's not clear, but..."), these effects are weaker and not statistically significant. Our findings suggest that using natural language expressions of uncertainty may be an effective approach for reducing overreliance on LLMs, but that the precise language used matters. This highlights the importance of user testing before deploying LLMs at scale.

Graphical user interface (GUI) agents have shown promise in automating mobile tasks but still struggle with input redundancy and decision ambiguity. In this paper, we present RecAgent, an uncertainty-aware agent that addresses these issues through adaptive perception. We distinguish two types of uncertainty in GUI navigation: (1) perceptual uncertainty, caused by input redundancy and noise from comprehensive screen information, and (2) decision uncertainty, arising from ambiguous tasks and complex reasoning. To reduce perceptual uncertainty, RecAgent employs a component recommendation mechanism that identifies and focuses on the most relevant UI elements. For decision uncertainty, it uses an interactive module to request user feedback in ambiguous situations, enabling intent-aware decisions. These components are integrated into a unified framework that proactively reduces input complexity and reacts to high-uncertainty cases via human-in-the-loop refinement. Additionally, we propose a dataset called ComplexAction to evaluate the success rate of GUI agents in executing specified single-step actions within complex scenarios. Extensive experiments validate the effectiveness of our approach. The dataset and code will be available at https://github.com/Fanye12/RecAgent.

Existing Video Temporal Grounding (VTG) models excel in accuracy but often overlook open-world challenges posed by open-vocabulary queries and untrimmed videos. This leads to unreliable predictions for noisy, corrupted, and out-of-distribution data. Adapting VTG models to dynamically estimate uncertainties based on user input can address this issue. To this end, we introduce SRAM, a robust network module that benefits from a two-stage cross-modal alignment task. More importantly, it integrates Deep Evidential Regression (DER) to explicitly and thoroughly quantify uncertainty during training, thus allowing the model to say "I do not know" in scenarios beyond its handling capacity. However, the direct application of traditional DER theory and its regularizer reveals structural flaws, leading to unintended constraints in VTG tasks. In response, we develop a simple yet effective Geom-regularizer that enhances the uncertainty learning framework from the ground up. To the best of our knowledge, this marks the first successful attempt of DER in VTG. Our extensive quantitative and qualitative results affirm the effectiveness, robustness, and interpretability of our modules and the uncertainty learning paradigm in VTG tasks. The code will be made available.

User prompts for generative AI models are often underspecified, leading to sub-optimal responses. This problem is particularly evident in text-to-image (T2I) generation, where users commonly struggle to articulate their precise intent. This disconnect between the user's vision and the model's interpretation often forces users to painstakingly and repeatedly refine their prompts. To address this, we propose a design for proactive T2I agents equipped with an interface to (1) actively ask clarification questions when uncertain, and (2) present their understanding of user intent as an understandable belief graph that a user can edit. We build simple prototypes for such agents and verify their effectiveness through both human studies and automated evaluation. We observed that at least 90% of human subjects found these agents and their belief graphs helpful for their T2I workflow. Moreover, we develop a scalable automated evaluation approach using two agents, one with a ground truth image and the other tries to ask as few questions as possible to align with the ground truth. On DesignBench, a benchmark we created for artists and designers, the COCO dataset (Lin et al., 2014), and ImageInWords (Garg et al., 2024), we observed that these T2I agents were able to ask informative questions and elicit crucial information to achieve successful alignment with at least 2 times higher VQAScore (Lin et al., 2024) than the standard single-turn T2I generation. Demo: https://github.com/google-deepmind/proactive_t2i_agents.

Financial dialogue transcripts pose a unique challenge for sentence-level information extraction due to their informal structure, domain-specific vocabulary, and variable intent density. We introduce Fin-ExBERT, a lightweight and modular framework for extracting user intent-relevant sentences from annotated financial service calls. Our approach builds on a domain-adapted BERT (Bidirectional Encoder Representations from Transformers) backbone enhanced with LoRA (Low-Rank Adaptation) adapters, enabling efficient fine-tuning using limited labeled data. We propose a two-stage training strategy with progressive unfreezing: initially training a classifier head while freezing the backbone, followed by gradual fine-tuning of the entire model with differential learning rates. To ensure robust extraction under uncertainty, we adopt a dynamic thresholding strategy based on probability curvature (elbow detection), avoiding fixed cutoff heuristics. Empirical results show strong precision and F1 performance on real-world transcripts, with interpretable output suitable for downstream auditing and question-answering workflows. The full framework supports batched evaluation, visualization, and calibrated export, offering a deployable solution for financial dialogue mining.

In this paper, we focus on inferring whether the given user command is clear, ambiguous, or infeasible in the context of interactive robotic agents utilizing large language models (LLMs). To tackle this problem, we first present an uncertainty estimation method for LLMs to classify whether the command is certain (i.e., clear) or not (i.e., ambiguous or infeasible). Once the command is classified as uncertain, we further distinguish it between ambiguous or infeasible commands leveraging LLMs with situational aware context in a zero-shot manner. For ambiguous commands, we disambiguate the command by interacting with users via question generation with LLMs. We believe that proper recognition of the given commands could lead to a decrease in malfunction and undesired actions of the robot, enhancing the reliability of interactive robot agents. We present a dataset for robotic situational awareness, consisting pair of high-level commands, scene descriptions, and labels of command type (i.e., clear, ambiguous, or infeasible). We validate the proposed method on the collected dataset, pick-and-place tabletop simulation. Finally, we demonstrate the proposed approach in real-world human-robot interaction experiments, i.e., handover scenarios.

Autonomous Graphical User Interface (GUI) agents rely on accurate GUI grounding, which maps language instructions to on-screen coordinates, to execute user commands. However, current models, whether trained via supervised fine-tuning (SFT) or reinforcement fine-tuning (RFT), lack self-awareness of their capability boundaries, leading to overconfidence and unreliable predictions. We first systematically evaluate probabilistic and verbalized confidence in general and GUI-specific models, revealing a misalignment between confidence and actual accuracy, which is particularly critical in dynamic GUI automation tasks, where single errors can cause task failure. To address this, we propose HyperClick, a novel framework that enhances reliable GUI grounding through uncertainty calibration. HyperClick introduces a dual reward mechanism, combining a binary reward for correct actions with a truncated Gaussian-based spatial confidence modeling, calibrated using the Brier score. This approach jointly optimizes grounding accuracy and confidence reliability, fostering introspective self-criticism. Extensive experiments on seven challenge benchmarks show that HyperClick achieves state-of-the-art performance while providing well-calibrated confidence. By enabling explicit confidence calibration and introspective self-criticism, HyperClick reduces overconfidence and supports more reliable GUI automation.

Graphical User Interface (GUI) grounding aims to translate natural language instructions into executable screen coordinates, enabling automated GUI interaction. Nevertheless, incorrect grounding can result in costly, hard-to-reverse actions (e.g., erroneous payment approvals), raising concerns about model reliability. In this paper, we introduce SafeGround, an uncertainty-aware framework for GUI grounding models that enables risk-aware predictions through calibrations before testing. SafeGround leverages a distribution-aware uncertainty quantification method to capture the spatial dispersion of stochastic samples from outputs of any given model. Then, through the calibration process, SafeGround derives a test-time decision threshold with statistically guaranteed false discovery rate (FDR) control. We apply SafeGround on multiple GUI grounding models for the challenging ScreenSpot-Pro benchmark. Experimental results show that our uncertainty measure consistently outperforms existing baselines in distinguishing correct from incorrect predictions, while the calibrated threshold reliably enables rigorous risk control and potentials of substantial system-level accuracy improvements. Across multiple GUI grounding models, SafeGround improves system-level accuracy by up to 5.38% percentage points over Gemini-only inference.

LLM agents extend large language models with tool-calling capabilities, but ambiguous user instructions often lead to incorrect invocations and task failures. We introduce a principled formulation of structured uncertainty over tool-call parameters, modeling joint tool-argument clarification as a POMDP with Expected Value of Perfect Information (EVPI) objective for optimal question selection and aspect-based cost modeling to prevent redundancy. Our SAGE-Agent leverages this structured uncertainty to achieve superior efficiency: increasing coverage on ambiguous tasks by 7-39\% while reducing clarification questions by 1.5-2.7times compared to strong prompting and uncertainty-based baselines. We present ClarifyBench, the first multi-turn tool-augmented disambiguation benchmark with realistic LLM-based user simulation across diverse domains including document editing, vehicle control, and travel booking. Additionally, we demonstrate that structured uncertainty provides effective training signals for reinforcement learning, boosting When2Call accuracy from 36.5\% to 65.2\% (3B model) and 36.7\% to 62.9\% (7B model) through uncertainty-weighted GRPO training. These results establish structured uncertainty as a principled, efficient approach for tool-augmented agents, improving both task success and interaction efficiency in real-world scenarios.

Black-box machine learning models are now routinely used in high-risk settings, like medical diagnostics, which demand uncertainty quantification to avoid consequential model failures. Conformal prediction is a user-friendly paradigm for creating statistically rigorous uncertainty sets/intervals for the predictions of such models. Critically, the sets are valid in a distribution-free sense: they possess explicit, non-asymptotic guarantees even without distributional assumptions or model assumptions. One can use conformal prediction with any pre-trained model, such as a neural network, to produce sets that are guaranteed to contain the ground truth with a user-specified probability, such as 90%. It is easy-to-understand, easy-to-use, and general, applying naturally to problems arising in the fields of computer vision, natural language processing, deep reinforcement learning, and so on. This hands-on introduction is aimed to provide the reader a working understanding of conformal prediction and related distribution-free uncertainty quantification techniques with one self-contained document. We lead the reader through practical theory for and examples of conformal prediction and describe its extensions to complex machine learning tasks involving structured outputs, distribution shift, time-series, outliers, models that abstain, and more. Throughout, there are many explanatory illustrations, examples, and code samples in Python. With each code sample comes a Jupyter notebook implementing the method on a real-data example; the notebooks can be accessed and easily run using our codebase.

Large language models (LLMs) are increasingly utilized for machine translation, yet their predictions often exhibit uncertainties that hinder interpretability and user trust. Effectively visualizing these uncertainties can enhance the usability of LLM outputs, particularly in contexts where translation accuracy is critical. This paper addresses two primary objectives: (1) providing users with token-level insights into model confidence and (2) developing a web-based visualization tool to quantify and represent translation uncertainties. To achieve these goals, we utilized the T5 model with the WMT19 dataset for translation tasks and evaluated translation quality using established metrics such as BLEU, METEOR, and ROUGE. We introduced three novel uncertainty quantification (UQ) metrics: (1) the geometric mean of token probabilities, (2) the arithmetic mean of token probabilities, and (3) the arithmetic mean of the kurtosis of token distributions. These metrics provide a simple yet effective framework for evaluating translation performance. Our analysis revealed a linear relationship between the traditional evaluation metrics and our UQ metrics, demonstrating the validity of our approach. Additionally, we developed an interactive web-based visualization that uses a color gradient to represent token confidence. This tool offers users a clear and intuitive understanding of translation quality while providing valuable insights into model performance. Overall, we show that our UQ metrics and visualization are both robust and interpretable, offering practical tools for evaluating and accessing machine translation systems.

Large Language models (LLMs) can generate complicated source code from natural language prompts. However, LLMs can generate output that deviates from what the user wants, requiring supervision and editing. To support this process, we offer techniques to localize where generations might be misaligned from user intent. We first create a dataset of "Minimal Intent Aligning Patches" of repaired LLM generated programs. Each program uses test cases to verify correctness. After creating a dataset of programs, we measure how well various techniques can assign a well-calibrated probability to indicate which parts of code will be edited in a minimal patch (i.e., give a probability that corresponds with empirical odds it is edited). We compare white-box probing (where we propose a technique for efficient arbitrary-span querying), against black-box reflective and self-consistency based approaches. We find probes with a small supervisor model can achieve low calibration error and Brier Skill Score of approx 0.2 estimating edited lines on code generated by models many orders of magnitude larger. We discuss the generalizability of the techniques, and the connections to AI oversight and control, finding a probe trained only on code shows some signs of generalizing to natural language errors if new probability scaling is allowed.

Convolutional image classifiers can achieve high predictive accuracy, but quantifying their uncertainty remains an unresolved challenge, hindering their deployment in consequential settings. Existing uncertainty quantification techniques, such as Platt scaling, attempt to calibrate the network's probability estimates, but they do not have formal guarantees. We present an algorithm that modifies any classifier to output a predictive set containing the true label with a user-specified probability, such as 90%. The algorithm is simple and fast like Platt scaling, but provides a formal finite-sample coverage guarantee for every model and dataset. Our method modifies an existing conformal prediction algorithm to give more stable predictive sets by regularizing the small scores of unlikely classes after Platt scaling. In experiments on both Imagenet and Imagenet-V2 with ResNet-152 and other classifiers, our scheme outperforms existing approaches, achieving coverage with sets that are often factors of 5 to 10 smaller than a stand-alone Platt scaling baseline.

While passive surfaces offer numerous benefits for interaction in mixed reality, reliably detecting touch input solely from head-mounted cameras has been a long-standing challenge. Camera specifics, hand self-occlusion, and rapid movements of both head and fingers introduce considerable uncertainty about the exact location of touch events. Existing methods have thus not been capable of achieving the performance needed for robust interaction. In this paper, we present a real-time pipeline that detects touch input from all ten fingers on any physical surface, purely based on egocentric hand tracking. Our method TouchInsight comprises a neural network to predict the moment of a touch event, the finger making contact, and the touch location. TouchInsight represents locations through a bivariate Gaussian distribution to account for uncertainties due to sensing inaccuracies, which we resolve through contextual priors to accurately infer intended user input. We first evaluated our method offline and found that it locates input events with a mean error of 6.3 mm, and accurately detects touch events (F1=0.99) and identifies the finger used (F1=0.96). In an online evaluation, we then demonstrate the effectiveness of our approach for a core application of dexterous touch input: two-handed text entry. In our study, participants typed 37.0 words per minute with an uncorrected error rate of 2.9% on average.

In observational settings, where the data generating process and possibly the sample size are not controlled, it is typically impossible to guarantee a priori that quantities of interest will be estimated with sufficient precision. However, even when the data do not determine the quantities of interest, they may still allow determination of what is missing -- unobserved information which, if observed, would meaningfully reduce uncertainty. We propose an interactive visualization system, termed variance deltas, to enable the discovery of such missing information from a Bayesian posterior distribution. This system, which we provide as a software package, represents missing information as subsets of unobserved model quantities, organized into a tree based on how well each subset explains uncertainty about the quantity of interest. This system both automates the construction of candidate subsets from minimal user input and implements interactive operations for the division and combination of subsets, allowing the efficient discovery of interesting and useful explanations. We demonstrate this system by using it to discover nonobvious explanations of uncertainty for (1) a treatment effect parameter in a simulated causal inference problem and (2) a population proportion in a forecasting model of real polling data with many sources of bias.

Cutting out an object and estimating its opacity mask, known as image matting, is a key task in image and video editing. Due to the highly ill-posed issue, additional inputs, typically user-defined trimaps or scribbles, are usually needed to reduce the uncertainty. Although effective, it is either time consuming or only suitable for experienced users who know where to place the strokes. In this work, we propose a decomposed-uncertainty-guided matting (dugMatting) algorithm, which explores the explicitly decomposed uncertainties to efficiently and effectively improve the results. Basing on the characteristic of these uncertainties, the epistemic uncertainty is reduced in the process of guiding interaction (which introduces prior knowledge), while the aleatoric uncertainty is reduced in modeling data distribution (which introduces statistics for both data and possible noise). The proposed matting framework relieves the requirement for users to determine the interaction areas by using simple and efficient labeling. Extensively quantitative and qualitative results validate that the proposed method significantly improves the original matting algorithms in terms of both efficiency and efficacy.

Large language models (LLMs) exhibit advanced reasoning skills, enabling robots to comprehend natural language instructions and strategically plan high-level actions through proper grounding. However, LLM hallucination may result in robots confidently executing plans that are misaligned with user goals or even unsafe in critical scenarios. Additionally, inherent ambiguity in natural language instructions can introduce uncertainty into the LLM's reasoning and planning processes.We propose introspective planning, a systematic approach that align LLM's uncertainty with the inherent ambiguity of the task. Our approach constructs a knowledge base containing introspective reasoning examples as post-hoc rationalizations of human-selected safe and compliant plans, which are retrieved during deployment. Evaluations on three tasks, including a newly introduced safe mobile manipulation benchmark, demonstrate that introspection substantially improves both compliance and safety over state-of-the-art LLM-based planning methods. Furthermore, we empirically show that introspective planning, in combination with conformal prediction, achieves tighter confidence bounds, maintaining statistical success guarantees while minimizing unnecessary user clarification requests. The webpage and code are accessible at https://introplan.github.io.

Accurately predicting customer Lifetime Value (LTV) is crucial for companies to optimize their revenue strategies. Traditional deep learning models for LTV prediction are effective but typically provide only point estimates and fail to capture model uncertainty in modeling user behaviors. To address this limitation, we propose a novel approach that enhances the architecture of purely neural network models by incorporating the Monte Carlo Dropout (MCD) framework. We benchmarked the proposed method using data from one of the most downloaded mobile games in the world, and demonstrated a substantial improvement in predictive Top 5\% Mean Absolute Percentage Error compared to existing state-of-the-art methods. Additionally, our approach provides confidence metric as an extra dimension for performance evaluation across various neural network models, facilitating more informed business decisions.

Existing benchmarks for Large Language Model (LLM) agents focus on task completion under idealistic settings but overlook reliability in real-world, user-facing applications. In domains, such as in-car voice assistants, users often issue incomplete or ambiguous requests, creating intrinsic uncertainty that agents must manage through dialogue, tool use, and policy adherence. We introduce CAR-bench, a benchmark for evaluating consistency, uncertainty handling, and capability awareness in multi-turn, tool-using LLM agents in an in-car assistant domain. The environment features an LLM-simulated user, domain policies, and 58 interconnected tools spanning navigation, productivity, charging, and vehicle control. Beyond standard task completion, CAR-bench introduces Hallucination tasks that test agents' limit-awareness under missing tools or information, and Disambiguation tasks that require resolving uncertainty through clarification or internal information gathering. Baseline results reveal large gaps between occasional and consistent success on all task types. Even frontier reasoning LLMs achieve less than 50% consistent pass rate on Disambiguation tasks due to premature actions, and frequently violate policies or fabricate information to satisfy user requests in Hallucination tasks, underscoring the need for more reliable and self-aware LLM agents in real-world settings.

As large language models (LLMs) are increasingly integrated into high-stakes decision-making, the ability to reliably quantify uncertainty has become a critical requirement for safety and trust. However, current uncertainty quantification methods primarily operate at the output level, often failing to distinguish whether uncertainty arises from the model's lack of knowledge or from ambiguity in the user's input. While input-centric uncertainty quantification has recently emerged as a promising direction, it remains relatively underexplored and typically relies on coarse, input-level information. Consequently, users are provided with scalar uncertainty scores that offer little actionable guidance on which parts of the input should be clarified to improve reliability. To address this limitation, we propose Shapley-based input uncertainty Quantification (ShaQ), a framework for span-level attribution of input-induced uncertainty. Our approach models ambiguous spans in the input as players in a cooperative game and quantifies their contributions using Shapley values, defined via the weighted average of marginal reductions in conditional entropy obtained by clarifying each span coalition. Unlike existing input-level approaches, our formulation captures complex interactions among spans and provides a principled decomposition in which individual attributions sum exactly to the total input-induced uncertainty. We evaluate ShaQ on the AmbigQA and AmbiEnt benchmarks, where it achieves state-of-the-art performance in ambiguity detection. We further demonstrate its utility on MediTOD, showing that ShaQ can localize under-specified clinical utterances and facilitate human-AI collaboration in high-stakes settings. Overall, ShaQ improves uncertainty estimation and provides actionable insights for targeted input clarification.

Recent work has sought to quantify large language model uncertainty to facilitate model control and modulate user trust. Previous works focus on measures of uncertainty that are theoretically grounded or reflect the average overt behavior of the model. In this work, we investigate a variety of uncertainty measures, in order to identify measures that correlate with human group-level uncertainty. We find that Bayesian measures and a variation on entropy measures, top-k entropy, tend to agree with human behavior as a function of model size. We find that some strong measures decrease in human-similarity with model size, but, by multiple linear regression, we find that combining multiple uncertainty measures provide comparable human-alignment with reduced size-dependency.

Accurate confidence calibration in Large Language Models (LLMs) is critical for safe use in high-stakes domains, where clear verbalized confidence enhances user trust. Traditional methods that mimic reference confidence expressions often fail to capture the reasoning needed for accurate confidence assessment. We propose natural language critiques as a solution, ideally suited for confidence calibration, as precise gold confidence labels are hard to obtain and often require multiple generations. This paper studies how natural language critiques can enhance verbalized confidence, addressing: (1) What to critique: uncertainty (question-focused) or confidence (answer-specific)? Analysis shows confidence suits multiple-choice tasks, while uncertainty excels in open-ended scenarios. (2) How to critique: self-critique or critique calibration training? We propose Self-Critique, enabling LLMs to critique and optimize their confidence beyond mere accuracy, and CritiCal, a novel Critique Calibration training method that leverages natural language critiques to improve confidence calibration, moving beyond direct numerical optimization. Experiments show that CritiCal significantly outperforms Self-Critique and other competitive baselines, even surpassing its teacher model, GPT-4o, in complex reasoning tasks. CritiCal also shows robust generalization in out-of-distribution settings, advancing LLM's reliability.

In this paper, we focus on the task of conditional image generation, where an image is synthesized according to user instructions. The critical challenge underpinning this task is ensuring both the fidelity of the generated images and their semantic alignment with the provided conditions. To tackle this issue, previous studies have employed supervised perceptual losses derived from pre-trained models, i.e., reward models, to enforce alignment between the condition and the generated result. However, we observe one inherent shortcoming: considering the diversity of synthesized images, the reward model usually provides inaccurate feedback when encountering newly generated data, which can undermine the training process. To address this limitation, we propose an uncertainty-aware reward modeling, called Ctrl-U, including uncertainty estimation and uncertainty-aware regularization, designed to reduce the adverse effects of imprecise feedback from the reward model. Given the inherent cognitive uncertainty within reward models, even images generated under identical conditions often result in a relatively large discrepancy in reward loss. Inspired by the observation, we explicitly leverage such prediction variance as an uncertainty indicator. Based on the uncertainty estimation, we regularize the model training by adaptively rectifying the reward. In particular, rewards with lower uncertainty receive higher loss weights, while those with higher uncertainty are given reduced weights to allow for larger variability. The proposed uncertainty regularization facilitates reward fine-tuning through consistency construction. Extensive experiments validate the effectiveness of our methodology in improving the controllability and generation quality, as well as its scalability across diverse conditional scenarios. Code will soon be available at https://grenoble-zhang.github.io/Ctrl-U-Page/.

Large language models (LLMs) have demonstrated remarkable performance across diverse tasks by encoding vast amounts of factual knowledge. However, they are still prone to hallucinations, generating incorrect or misleading information, often accompanied by high uncertainty. Existing methods for hallucination detection primarily focus on quantifying internal uncertainty, which arises from missing or conflicting knowledge within the model. However, hallucinations can also stem from external uncertainty, where ambiguous user queries lead to multiple possible interpretations. In this work, we introduce Semantic Volume, a novel mathematical measure for quantifying both external and internal uncertainty in LLMs. Our approach perturbs queries and responses, embeds them in a semantic space, and computes the determinant of the Gram matrix of the embedding vectors, capturing their dispersion as a measure of uncertainty. Our framework provides a generalizable and unsupervised uncertainty detection method without requiring white-box access to LLMs. We conduct extensive experiments on both external and internal uncertainty detection, demonstrating that our Semantic Volume method consistently outperforms existing baselines in both tasks. Additionally, we provide theoretical insights linking our measure to differential entropy, unifying and extending previous sampling-based uncertainty measures such as the semantic entropy. Semantic Volume is shown to be a robust and interpretable approach to improving the reliability of LLMs by systematically detecting uncertainty in both user queries and model responses.

User simulation is increasingly vital to develop and evaluate recommender systems (RSs). While Large Language Models (LLMs) offer promising avenues to simulate user behavior, they often struggle with the absence of specific domain alignment required for RSs and the efficiency demands of large-scale simulation. A vast yet underutilized resource for enhancing this alignment is the extensive user feedback inherent in RSs. However, directly leveraging such feedback presents two significant challenges. First, user feedback in RSs is often ambiguous and noisy, which negatively impacts effective preference alignment. Second, the massive volume of feedback largely hinders the efficiency of preference alignment, necessitating an efficient filtering mechanism to identify more informative samples. To overcome these hurdles, we introduce a novel data construction framework that leverages user feedback in RSs with advanced LLM capabilities to generate high-quality simulation data. Our framework unfolds in two key phases: (1) employing LLMs to generate cognitive decision-making processes on constructed simulation samples, reducing ambiguity in raw user feedback; (2) data distillation based on uncertainty estimation and behavior sampling to filter challenging yet denoised simulation samples. Accordingly, we fine-tune lightweight LLMs, as user simulators, using such high-quality dataset with corresponding decision-making processes. Extensive experiments verify that our framework significantly boosts the alignment with human preferences and in-domain reasoning capabilities of fine-tuned LLMs, and provides more insightful and interpretable signals when interacting with RSs. We believe our work will advance the RS community and offer valuable insights for broader human-centric AI research.

Real-world user requests to LLM agents are often underspecified. Agents must interact to acquire missing information and make correct downstream decisions. However, current multi-turn GRPO-based methods often rely on trajectory-level reward computation, which leads to credit assignment problems and insufficient advantage signals within rollout groups. A feasible approach is to identify valuable interaction turns at a fine granularity to drive more targeted learning. To address this, we introduce InfoPO (Information-Driven Policy Optimization), which frames multi-turn interaction as a process of active uncertainty reduction and computes an information-gain reward that credits turns whose feedback measurably changes the agent's subsequent action distribution compared to a masked-feedback counterfactual. It then combines this signal with task outcomes via an adaptive variance-gated fusion to identify information importance while maintaining task-oriented goal direction. Across diverse tasks, including intent clarification, collaborative coding, and tool-augmented decision making, InfoPO consistently outperforms prompting and multi-turn RL baselines. It also demonstrates robustness under user simulator shifts and generalizes effectively to environment-interactive tasks. Overall, InfoPO provides a principled and scalable mechanism for optimizing complex agent-user collaboration. Code is available at https://github.com/kfq20/InfoPO.

Despite the remarkable capabilities of large language models, current training paradigms inadvertently foster sycophancy, i.e., the tendency of a model to agree with or reinforce user-provided information even when it's factually incorrect. To address this challenge, we introduce SMART (Sycophancy Mitigation through Adaptive Reasoning Trajectories), which reframes sycophancy as a reasoning optimization problem rather than an output alignment issue. SMART is a two-stage framework comprising: (1) Uncertainty-Aware Adaptive Monte Carlo Tree Search (UA-MCTS), which dynamically adjusts model exploration based on state-level uncertainty to collect high-quality, diverse reasoning trajectories alongside both stepwise progress and final outcome rewards; and (2) progress-based reinforcement learning, which fine-tunes the model using the collected trajectories and reward signals to reinforce effective reasoning patterns. Through extensive experiments, we show that SMART significantly reduces sycophantic behavior while preserving strong performance on out-of-distribution inputs and maintaining general capabilities. These results underscore the importance of optimizing internal reasoning mechanisms to build more truthful and aligned AI assistants.

Large language models (LLMs) are known to abandon their initial stance to conform to user pushback. While prior research largely attributes this behavior to sycophancy learned during reinforcement learning from human feedback, we hypothesize that conformity is also driven by a model's epistemic uncertainty at inference time. In this paper, we introduce MUSE, a two-stage evaluation framework to disentangle the mechanisms driving LLM conformity. Specifically, MUSE maps a model's epistemic uncertainty in responding to a query against its likelihood to yield to user pushback in a subsequent turn. We demonstrate that the mechanisms driving conformity extend beyond sycophancy alone. Specifically, we characterize two distinct factors that jointly drive conformity: sycophantic conformity, where a model aligns with user pushback even with absolute certainty in its initial response, and uncertainty-driven conformity, where a model's likelihood for conformity increases alongside its uncertainty. Furthermore, we conduct ablation studies to demonstrate that both sycophantic conformity and uncertainty-driven conformity grow with 1) the LLM's perceived expertise of the user and 2) the plausibility of the user's suggestions. More broadly, MUSE informs more targeted intervention strategies by distinguishing alignment-induced sycophancy and training-corpora-driven uncertainty.

The two-stage object pose estimation paradigm first detects semantic keypoints on the image and then estimates the 6D pose by minimizing reprojection errors. Despite performing well on standard benchmarks, existing techniques offer no provable guarantees on the quality and uncertainty of the estimation. In this paper, we inject two fundamental changes, namely conformal keypoint detection and geometric uncertainty propagation, into the two-stage paradigm and propose the first pose estimator that endows an estimation with provable and computable worst-case error bounds. On one hand, conformal keypoint detection applies the statistical machinery of inductive conformal prediction to convert heuristic keypoint detections into circular or elliptical prediction sets that cover the groundtruth keypoints with a user-specified marginal probability (e.g., 90%). Geometric uncertainty propagation, on the other, propagates the geometric constraints on the keypoints to the 6D object pose, leading to a Pose UnceRtainty SEt (PURSE) that guarantees coverage of the groundtruth pose with the same probability. The PURSE, however, is a nonconvex set that does not directly lead to estimated poses and uncertainties. Therefore, we develop RANdom SAmple averaGing (RANSAG) to compute an average pose and apply semidefinite relaxation to upper bound the worst-case errors between the average pose and the groundtruth. On the LineMOD Occlusion dataset we demonstrate: (i) the PURSE covers the groundtruth with valid probabilities; (ii) the worst-case error bounds provide correct uncertainty quantification; and (iii) the average pose achieves better or similar accuracy as representative methods based on sparse keypoints.

Proactive agents must decide not only what to say but also whether and when to intervene. Many current systems rely on brittle heuristics or indiscriminate long reasoning, which offers little control over the benefit-burden tradeoff. We formulate the problem as cost-sensitive selective intervention and present PRISM, a novel framework that couples a decision-theoretic gate with a dual-process reasoning architecture. At inference time, the agent intervenes only when a calibrated probability of user acceptance exceeds a threshold derived from asymmetric costs of missed help and false alarms. Inspired by festina lente (Latin: "make haste slowly"), we gate by an acceptance-calibrated, cost-derived threshold and invoke a resource-intensive Slow mode with counterfactual checks only near the decision boundary, concentrating computation on ambiguous and high-stakes cases. Training uses gate-aligned, schema-locked distillation: a teacher running the full PRISM pipeline provides dense, executable supervision on unlabeled interaction traces, while the student learns a response policy that is explicitly decoupled from the intervention gate to enable tunable and auditable control. On ProactiveBench, PRISM reduces false alarms by 22.78% and improves F1 by 20.14% over strong baselines. These results show that principled decision-theoretic gating, paired with selective slow reasoning and aligned distillation, yields proactive agents that are precise, computationally efficient, and controllable. To facilitate reproducibility, we release our code, models, and resources at https://prism-festinalente.github.io/; all experiments use the open-source ProactiveBench benchmark.

Accurate estimation of uncertainty in deep learning is critical for deploying models in high-stakes domains such as medical diagnosis and autonomous decision-making, where overconfident predictions can lead to harmful outcomes. In practice, understanding the reason behind a model's uncertainty and the type of uncertainty it represents can support risk-aware decisions, enhance user trust, and guide additional data collection. However, many existing methods only address a single type of uncertainty or require modifications and retraining of the base model, making them difficult to adopt in real-world systems. We introduce CUPID (Comprehensive Uncertainty Plug-in estImation moDel), a general-purpose module that jointly estimates aleatoric and epistemic uncertainty without modifying or retraining the base model. CUPID can be flexibly inserted into any layer of a pretrained network. It models aleatoric uncertainty through a learned Bayesian identity mapping and captures epistemic uncertainty by analyzing the model's internal responses to structured perturbations. We evaluate CUPID across a range of tasks, including classification, regression, and out-of-distribution detection. The results show that it consistently delivers competitive performance while offering layer-wise insights into the origins of uncertainty. By making uncertainty estimation modular, interpretable, and model-agnostic, CUPID supports more transparent and trustworthy AI. Related code and data are available at https://github.com/a-Fomalhaut-a/CUPID.

Anomaly detection aims at detecting unexpected behaviours in the data. Because anomaly detection is usually an unsupervised task, traditional anomaly detectors learn a decision boundary by employing heuristics based on intuitions, which are hard to verify in practice. This introduces some uncertainty, especially close to the decision boundary, that may reduce the user trust in the detector's predictions. A way to combat this is by allowing the detector to reject examples with high uncertainty (Learning to Reject). This requires employing a confidence metric that captures the distance to the decision boundary and setting a rejection threshold to reject low-confidence predictions. However, selecting a proper metric and setting the rejection threshold without labels are challenging tasks. In this paper, we solve these challenges by setting a constant rejection threshold on the stability metric computed by ExCeeD. Our insight relies on a theoretical analysis of such a metric. Moreover, setting a constant threshold results in strong guarantees: we estimate the test rejection rate, and derive a theoretical upper bound for both the rejection rate and the expected prediction cost. Experimentally, we show that our method outperforms some metric-based methods.

Eliciting information to reduce uncertainty about a latent entity is a critical task in many application domains, e.g., assessing individual student learning outcomes, diagnosing underlying diseases, or learning user preferences. Though natural language is a powerful medium for this purpose, large language models (LLMs) and existing fine-tuning algorithms lack mechanisms for strategically gathering information to refine their own understanding of the latent entity. To harness the generalization power and world knowledge of LLMs in developing effective information-gathering strategies, we propose an adaptive elicitation framework that actively reduces uncertainty on the latent entity. Since probabilistic modeling of an abstract latent entity is difficult, our framework adopts a predictive view of uncertainty, using a meta-learned language model to simulate future observations and enable scalable uncertainty quantification over complex natural language. Through autoregressive forward simulation, our model quantifies how new questions reduce epistemic uncertainty, enabling the development of sophisticated information-gathering strategies to choose the most informative next queries. In experiments on the 20 questions game, dynamic opinion polling, and adaptive student assessment, our method consistently outperforms baselines in identifying critical unknowns and improving downstream predictions, illustrating the promise of strategic information gathering in natural language settings.

For Large Language Models (LLMs) to be reliably deployed in both everyday and high-stakes domains, knowing when not to answer is equally critical as answering correctly. Real-world user queries, which can be underspecified, ill-posed, or fundamentally unanswerable, require LLMs to reason about uncertainty and selectively abstain -- i.e., refuse to answer definitively. However, abstention remains understudied, without a systematic evaluation framework for modern LLMs. In this work, we introduce AbstentionBench, a large-scale benchmark for holistically evaluating abstention across 20 diverse datasets, including questions with unknown answers, underspecification, false premises, subjective interpretations, and outdated information. Evaluating 20 frontier LLMs reveals abstention is an unsolved problem, and one where scaling models is of little use. While recent reasoning LLMs have shown impressive results in complex problem solving, surprisingly, we find that reasoning fine-tuning degrades abstention (by 24% on average), even for math and science domains on which reasoning models are explicitly trained. We find that while a carefully crafted system prompt can boost abstention in practice, it does not resolve models' fundamental inability to reason about uncertainty. We release AbstentionBench to foster research into advancing LLM reliability.

While improving prediction accuracy has been the focus of machine learning in recent years, this alone does not suffice for reliable decision-making. Deploying learning systems in consequential settings also requires calibrating and communicating the uncertainty of predictions. To convey instance-wise uncertainty for prediction tasks, we show how to generate set-valued predictions from a black-box predictor that control the expected loss on future test points at a user-specified level. Our approach provides explicit finite-sample guarantees for any dataset by using a holdout set to calibrate the size of the prediction sets. This framework enables simple, distribution-free, rigorous error control for many tasks, and we demonstrate it in five large-scale machine learning problems: (1) classification problems where some mistakes are more costly than others; (2) multi-label classification, where each observation has multiple associated labels; (3) classification problems where the labels have a hierarchical structure; (4) image segmentation, where we wish to predict a set of pixels containing an object of interest; and (5) protein structure prediction. Lastly, we discuss extensions to uncertainty quantification for ranking, metric learning and distributionally robust learning.

Agentic AI systems are increasingly being explored in medical imaging to improve throughput and reduce clinician workload; however, safe deployment remains challenging because autonomous errors may propagate into downstream clinical decisions. A central requirement is therefore not only strong predictive performance, but also a reliable routing mechanism that determines when the system should proceed autonomously and when a case should be escalated for further review. To address this gap, we propose CRC-Router, a risk-constrained, uncertainty-aware routing module that is applicable to both conventional medical prediction models and agentic medical AI systems. CRC-Router combines multiple complementary uncertainty signals with the predictive score to construct a per-finding routing feature vector, maps this vector to an estimated wrong-accept risk using a lightweight per-finding risk model, and then applies Conformal Risk Control (CRC) to calibrate acceptance thresholds under a user-specified risk target. Instantiated on chest X-ray multi-finding triage using the NIH ChestX-ray14 dataset, CRC-Router achieves the strongest empirical risk--coverage trade-off among the evaluated baselines, both as a standalone routing layer and as a plug-in module integrated with the state-of-the-art MedRAX agent. These results demonstrate both the effectiveness of CRC-Router in selective medical automation and its modular, model-agnostic compatibility with existing predictive and agentic medical pipelines. Code is publicly available at https://github.com/XLIAaron/CRC-Router

Modern music retrieval systems often rely on fixed representations of user preferences, limiting their ability to capture users' diverse and uncertain retrieval needs. To address this limitation, we introduce Diff4Steer, a novel generative retrieval framework that employs lightweight diffusion models to synthesize diverse seed embeddings from user queries that represent potential directions for music exploration. Unlike deterministic methods that map user query to a single point in embedding space, Diff4Steer provides a statistical prior on the target modality (audio) for retrieval, effectively capturing the uncertainty and multi-faceted nature of user preferences. Furthermore, Diff4Steer can be steered by image or text inputs, enabling more flexible and controllable music discovery combined with nearest neighbor search. Our framework outperforms deterministic regression methods and LLM-based generative retrieval baseline in terms of retrieval and ranking metrics, demonstrating its effectiveness in capturing user preferences, leading to more diverse and relevant recommendations. Listening examples are available at tinyurl.com/diff4steer.

The last decade has witnessed many successes of deep learning-based models for industry-scale recommender systems. These models are typically trained offline in a batch manner. While being effective in capturing users' past interactions with recommendation platforms, batch learning suffers from long model-update latency and is vulnerable to system biases, making it hard to adapt to distribution shift and explore new items or user interests. Although online learning-based approaches (e.g., multi-armed bandits) have demonstrated promising theoretical results in tackling these challenges, their practical real-time implementation in large-scale recommender systems remains limited. First, the scalability of online approaches in servicing a massive online traffic while ensuring timely updates of bandit parameters poses a significant challenge. Additionally, exploring uncertainty in recommender systems can easily result in unfavorable user experience, highlighting the need for devising intricate strategies that effectively balance the trade-off between exploitation and exploration. In this paper, we introduce Online Matching: a scalable closed-loop bandit system learning from users' direct feedback on items in real time. We present a hybrid "offline + online" approach for constructing this system, accompanied by a comprehensive exposition of the end-to-end system architecture. We propose Diag-LinUCB -- a novel extension of the LinUCB algorithm -- to enable distributed updates of bandits parameter in a scalable and timely manner. We conduct live experiments in YouTube and show that Online Matching is able to enhance the capabilities of fresh content discovery and item exploration in the present platform.

Sequential Recommenders generate recommendations based on users' historical interaction sequences. However, in practice, these collected sequences are often contaminated by noisy interactions, which significantly impairs recommendation performance. Accurately identifying such noisy interactions without additional information is particularly challenging due to the absence of explicit supervisory signals indicating noise. Large Language Models (LLMs), equipped with extensive open knowledge and semantic reasoning abilities, offer a promising avenue to bridge this information gap. However, employing LLMs for denoising in sequential recommendation presents notable challenges: 1) Direct application of pretrained LLMs may not be competent for the denoising task, frequently generating nonsensical responses; 2) Even after fine-tuning, the reliability of LLM outputs remains questionable, especially given the complexity of the denoising task and the inherent hallucinatory issue of LLMs. To tackle these challenges, we propose LLM4DSR, a tailored approach for denoising sequential recommendation using LLMs. We constructed a self-supervised fine-tuning task to activate LLMs' capabilities to identify noisy items and suggest replacements. Furthermore, we developed an uncertainty estimation module that ensures only high-confidence responses are utilized for sequence corrections. Remarkably, LLM4DSR is model-agnostic, allowing corrected sequences to be flexibly applied across various recommendation models. Extensive experiments validate the superiority of LLM4DSR over existing methods.

The standard methodology of evaluating large language models (LLMs) based on static pairs of inputs and outputs is insufficient for developing assistants: this kind of assessments fails to take into account the essential interactive element in their deployment, and therefore limits how we understand language model capabilities. We introduce CheckMate, an adaptable prototype platform for humans to interact with and evaluate LLMs. We conduct a study with CheckMate to evaluate three language models~(InstructGPT, ChatGPT, and GPT-4) as assistants in proving undergraduate-level mathematics, with a mixed cohort of participants from undergraduate students to professors of mathematics. We release the resulting interaction and rating dataset, MathConverse. By analysing MathConverse, we derive a preliminary taxonomy of human behaviours and uncover that despite a generally positive correlation, there are notable instances of divergence between correctness and perceived helpfulness in LLM generations, amongst other findings. Further, we identify useful scenarios and existing issues of GPT-4 in mathematical reasoning through a series of case studies contributed by expert mathematicians. We conclude with actionable takeaways for ML practitioners and mathematicians: models which communicate uncertainty, respond well to user corrections, are more interpretable and concise may constitute better assistants; interactive evaluation is a promising way to continually navigate the capability of these models; humans should be aware of language models' algebraic fallibility, and for that reason discern where they should be used.

When using large language models (LLMs) in high-stakes applications, we need to know when we can trust their predictions. Some works argue that prompting high-performance LLMs is sufficient to produce calibrated uncertainties, while others introduce sampling methods that can be prohibitively expensive. In this work, we first argue that prompting on its own is insufficient to achieve good calibration and then show that fine-tuning on a small dataset of correct and incorrect answers can create an uncertainty estimate with good generalization and small computational overhead. We show that a thousand graded examples are sufficient to outperform baseline methods and that training through the features of a model is necessary for good performance and tractable for large open-source models when using LoRA. We also investigate the mechanisms that enable reliable LLM uncertainty estimation, finding that many models can be used as general-purpose uncertainty estimators, applicable not just to their own uncertainties but also the uncertainty of other models. Lastly, we show that uncertainty estimates inform human use of LLMs in human-AI collaborative settings through a user study.

Reasoning-oriented Large Language Models (LLMs) have achieved remarkable progress with Chain-of-Thought (CoT) prompting, yet they remain fundamentally limited by a blind self-thinking paradigm: performing extensive internal reasoning even when critical information is missing or ambiguous. We propose Proactive Interactive Reasoning (PIR), a new reasoning paradigm that transforms LLMs from passive solvers into proactive inquirers that interleave reasoning with clarification. Unlike existing search- or tool-based frameworks that primarily address knowledge uncertainty by querying external environments, PIR targets premise- and intent-level uncertainty through direct interaction with the user. PIR is implemented via two core components: (1) an uncertainty-aware supervised fine-tuning procedure that equips models with interactive reasoning capability, and (2) a user-simulator-based policy optimization framework driven by a composite reward that aligns model behavior with user intent. Extensive experiments on mathematical reasoning, code generation, and document editing demonstrate that PIR consistently outperforms strong baselines, achieving up to 32.70\% higher accuracy, 22.90\% higher pass rate, and 41.36 BLEU improvement, while reducing nearly half of the reasoning computation and unnecessary interaction turns. Further reliability evaluations on factual knowledge, question answering, and missing-premise scenarios confirm the strong generalization and robustness of PIR. Model and code are publicly available at: https://github.com/SUAT-AIRI/Proactive-Interactive-R1

Recent advancements in tool-augmented large language models have enabled them to interact with external tools, enhancing their ability to perform complex user tasks. However, existing approaches overlook the role of personalisation in guiding tool use. This work investigates how user preferences can be effectively integrated into goal-oriented dialogue agents. Through extensive analysis, we identify key weaknesses in the ability of LLMs to personalise tool use. To this end, we introduce TAPS, a novel solution that enhances personalised tool use by leveraging a structured tagging tool and an uncertainty-based tool detector. TAPS significantly improves the ability of LLMs to incorporate user preferences, achieving the new state-of-the-art for open source models on the NLSI task.

Reinforcement Learning from Human Feedback (RLHF) is a powerful paradigm for aligning foundation models to human values and preferences. However, current RLHF techniques cannot account for the naturally occurring differences in individual human preferences across a diverse population. When these differences arise, traditional RLHF frameworks simply average over them, leading to inaccurate rewards and poor performance for individual subgroups. To address the need for pluralistic alignment, we develop a class of multimodal RLHF methods. Our proposed techniques are based on a latent variable formulation - inferring a novel user-specific latent and learning reward models and policies conditioned on this latent without additional user-specific data. While conceptually simple, we show that in practice, this reward modeling requires careful algorithmic considerations around model architecture and reward scaling. To empirically validate our proposed technique, we first show that it can provide a way to combat underspecification in simulated control problems, inferring and optimizing user-specific reward functions. Next, we conduct experiments on pluralistic language datasets representing diverse user preferences and demonstrate improved reward function accuracy. We additionally show the benefits of this probabilistic framework in terms of measuring uncertainty, and actively learning user preferences. This work enables learning from diverse populations of users with divergent preferences, an important challenge that naturally occurs in problems from robot learning to foundation model alignment.

We introduce the AI co-mathematician, a workbench for mathematicians to interactively leverage AI agents to pursue open-ended research. The AI co-mathematician is optimized to provide holistic support for the exploratory and iterative reality of mathematical workflows, including ideation, literature search, computational exploration, theorem proving and theory building. By providing an asynchronous, stateful workspace that manages uncertainty, refines user intent, tracks failed hypotheses, and outputs native mathematical artifacts, the system mirrors human collaborative workflows. In early tests, the AI co-mathematician helped researchers solve open problems, identify new research directions, and uncover overlooked literature references. Besides demonstrating a highly interactive paradigm for AI-assisted mathematical discovery, the AI co-mathematician also achieves state of the art results on hard problem-solving benchmarks, including scoring 48% on FrontierMath Tier 4, a new high score among all AI systems evaluated.

While implicit feedback is foundational to modern recommender systems, factors such as human error, uncertainty, and ambiguity in user behavior inevitably introduce significant noise into this feedback, adversely affecting the accuracy and robustness of recommendations. To address this issue, existing methods typically aim to reduce the training weight of noisy feedback or discard it entirely, based on the observation that noisy interactions often exhibit higher losses in the overall loss distribution. However, we identify two key issues: (1) there is a significant overlap between normal and noisy interactions in the overall loss distribution, and (2) this overlap becomes even more pronounced when transitioning from pointwise loss functions (e.g., BCE loss) to pairwise loss functions (e.g., BPR loss). This overlap leads traditional methods to misclassify noisy interactions as normal, and vice versa. To tackle these challenges, we further investigate the loss overlap and find that for a given user, there is a clear distinction between normal and noisy interactions in the user's personal loss distribution. Based on this insight, we propose a resampling strategy to Denoise using the user's Personal Loss distribution, named PLD, which reduces the probability of noisy interactions being optimized. Specifically, during each optimization iteration, we create a candidate item pool for each user and resample the items from this pool based on the user's personal loss distribution, prioritizing normal interactions. Additionally, we conduct a theoretical analysis to validate PLD's effectiveness and suggest ways to further enhance its performance. Extensive experiments conducted on three datasets with varying noise ratios demonstrate PLD's efficacy and robustness.

LLMs are increasingly deployed in high-stakes domains such as medical triage and legal assistance, often as document-grounded QA systems in which a user provides a description, relevant sources are retrieved, and an LLM generates a prediction. In practice, initial user queries are often underspecified, and a single retrieval pass is insufficient for reliable decision-making, leading to incorrect and overly confident answers. While follow-up questioning can elicit missing information, existing methods typically depend on implicit, unstructured confidence signals from the LLM, making it difficult to determine what remains unknown, what information matters most, and when to stop asking questions. We propose InfoGatherer, a framework that gathers missing information from two complementary sources: retrieved domain documents and targeted follow-up questions to the user. InfoGatherer models uncertainty using Dempster-Shafer belief assignments over a structured evidential network, enabling principled fusion of incomplete and potentially contradictory evidence from both sources without prematurely collapsing to a definitive answer. Across legal and medical tasks, InfoGatherer outperforms strong baselines while requiring fewer turns. By grounding uncertainty in formal evidential theory rather than heuristic LLM signals, InfoGatherer moves towards trustworthy, interpretable decision support in domains where reliability is critical.

The recent success of ChatGPT and GPT-4 has drawn widespread attention to multimodal dialogue systems. However, the academia community lacks a dataset that can validate the multimodal generation capabilities of Visual Language Models (VLMs) in textual-visual chat tasks. In this paper, we construct two new multimodal datasets: the synthetic CLEVR-ATVC dataset (620K) and the manually pictured Fruit-ATVC dataset (50K), both featuring visual and text-based inputs and outputs. Additionally, to enable the multimodal system to reject human requests (i.e., demonstrate accountability), as in language-based ChatGPT conversations, we develop and incorporate specific rules into the datasets as supervisory signals. This allows the trained VLM to provide a yes or no answer after visual and textual reasoning, accompanied by a language explanation as to why the human instruction cannot be excuted. In our method, we propose a two-state training procedure to train the image auto-encoder and auto-regressive transformer from scratch. The first state involves a discrete variational autoencoder (dVAE) to compress each image into short tokens, which are then concatenated with text tokens as a single data stream to be fed into the decoder-based transformer for generating visual re-creation and textual feedback in the second state. We provide comprehensive analyses of experimental results in terms of re-created image quality, answer accuracy, and the model behavior when faced with uncertainty and imperfect user queries. We hope our explorations and findings contribute valuable insights regarding the accountability of textual-visual generative models.

Algorithmic Recourse (AR) is the problem of computing a sequence of actions that -- once performed by a user -- overturns an undesirable machine decision. It is paramount that the sequence of actions does not require too much effort for users to implement. Yet, most approaches to AR assume that actions cost the same for all users, and thus may recommend unfairly expensive recourse plans to certain users. Prompted by this observation, we introduce PEAR, the first human-in-the-loop approach capable of providing personalized algorithmic recourse tailored to the needs of any end-user. PEAR builds on insights from Bayesian Preference Elicitation to iteratively refine an estimate of the costs of actions by asking choice set queries to the target user. The queries themselves are computed by maximizing the Expected Utility of Selection, a principled measure of information gain accounting for uncertainty on both the cost estimate and the user's responses. PEAR integrates elicitation into a Reinforcement Learning agent coupled with Monte Carlo Tree Search to quickly identify promising recourse plans. Our empirical evaluation on real-world datasets highlights how PEAR produces high-quality personalized recourse in only a handful of iterations.

In most existing embodied navigation tasks, instructions are well-defined and unambiguous, such as instruction following and object searching. Under this idealized setting, agents are required solely to produce effective navigation outputs conditioned on vision and language inputs. However, real-world navigation instructions are often vague and ambiguous, requiring the agent to resolve uncertainty and infer user intent through active dialog. To address this gap, we propose Interactive Instance Object Navigation (IION), a task that requires agents not only to generate navigation actions but also to produce language outputs via active dialog, thereby aligning more closely with practical settings. IION extends Instance Object Navigation (ION) by allowing agents to freely consult an oracle in natural language while navigating. Building on this task, we present the Vision Language-Language Navigation (VL-LN) benchmark, which provides a large-scale, automatically generated dataset and a comprehensive evaluation protocol for training and assessing dialog-enabled navigation models. VL-LN comprises over 41k long-horizon dialog-augmented trajectories for training and an automatic evaluation protocol with an oracle capable of responding to agent queries. Using this benchmark, we train a navigation model equipped with dialog capabilities and show that it achieves significant improvements over the baselines. Extensive experiments and analyses further demonstrate the effectiveness and reliability of VL-LN for advancing research on dialog-enabled embodied navigation. Code and dataset: https://0309hws.github.io/VL-LN.github.io/

After an older adult misses a medication dose, a software agent can send another reminder and an embodied agent can bring the medication. Yet neither explains whether the person forgot, is confused, has side effects, or deliberately refused, nor what support is appropriate. This reveals a structural gap in Agentic AI: Digital Agents primarily transform software states, while Embodied Agents transform physical states; neither makes a person's evolving state and agency the primary object of modeling, intervention, and evaluation. We introduce Combodied Agents, a human-centered paradigm that perceives, models, predicts, and supports individual human-state trajectories over time, using software tools, sensors, wearables, robots, and human services as action channels rather than end goals. We unify fragmented capabilities across personal assistants, health agents, AI companions, and adaptive human--AI systems into a closed loop: event-based multimodal perception reconstructs meaningful personal events; longitudinal, correctable memory provides temporal context; Personal World Models estimate future personal states and outcomes under alternative decisions and interventions; and an admissible intervention policy selects proportionate support under consent, uncertainty, safety, reversibility, and user control. Feedback from the person and environment updates the loop. Rather than requiring an exhaustive Human Digital Twin, the framework uses purpose-bounded, uncertainty-aware, user-correctable representations. We organize the design space by human-state targets, relational contexts, and agent roles, and propose scenario-centered evaluation, agency-preservation metrics, benchmark requirements, edge-native personal models, and governance directions. Combodied Agents shift Agentic AI from external task completion toward sustained human benefit.

Large language models (LLMs) are evolving into agentic systems that reason, plan, and operate external tools. The Model Context Protocol (MCP) is a key enabler of this transition, offering a standardized interface for connecting LLMs with heterogeneous tools and services. Yet MCP's openness and multi-server workflows introduce new safety risks that existing benchmarks fail to capture, as they focus on isolated attacks or lack real-world coverage. We present MCP-SafetyBench, a comprehensive benchmark built on real MCP servers that supports realistic multi-turn evaluation across five domains: browser automation, financial analysis, location navigation, repository management, and web search. It incorporates a unified taxonomy of 20 MCP attack types spanning server, host, and user sides, and includes tasks requiring multi-step reasoning and cross-server coordination under uncertainty. Using MCP-SafetyBench, we systematically evaluate leading open- and closed-source LLMs, revealing that all models remain vulnerable to MCP attacks, with a notable safety-utility trade-off. Our results highlight the urgent need for stronger defenses and establish MCP-SafetyBench as a foundation for diagnosing and mitigating safety risks in real-world MCP deployments.

Large language models provide rich semantic priors and strong reasoning capabilities, making them promising auxiliary signals for recommendation. However, prevailing approaches either deploy LLMs as standalone recommender or apply global knowledge distillation, both of which suffer from inherent drawbacks. Standalone LLM recommender are costly, biased, and unreliable across large regions of the user item space, while global distillation forces the downstream model to imitate LLM predictions even when such guidance is inaccurate. Meanwhile, recent studies show that LLMs excel particularly in re-ranking and challenging scenarios, rather than uniformly across all contexts.We introduce Selective LLM Guided Regularization, a model-agnostic and computation efficient framework that activates LLM based pairwise ranking supervision only when a trainable gating mechanism informing by user history length, item popularity, and model uncertainty predicts the LLM to be reliable. All LLM scoring is performed offline, transferring knowledge without increasing inference cost. Experiments across multiple datasets show that this selective strategy consistently improves overall accuracy and yields substantial gains in cold start and long tail regimes, outperforming global distillation baselines.

The recent performance leap of Large Language Models (LLMs) opens up new opportunities across numerous industrial applications and domains. However, erroneous generations, such as false predictions, misinformation, and hallucination made by LLMs, have also raised severe concerns for the trustworthiness of LLMs', especially in safety-, security- and reliability-sensitive scenarios, potentially hindering real-world adoptions. While uncertainty estimation has shown its potential for interpreting the prediction risks made by general machine learning (ML) models, little is known about whether and to what extent it can help explore an LLM's capabilities and counteract its undesired behavior. To bridge the gap, in this paper, we initiate an exploratory study on the risk assessment of LLMs from the lens of uncertainty. In particular, we experiment with twelve uncertainty estimation methods and four LLMs on four prominent natural language processing (NLP) tasks to investigate to what extent uncertainty estimation techniques could help characterize the prediction risks of LLMs. Our findings validate the effectiveness of uncertainty estimation for revealing LLMs' uncertain/non-factual predictions. In addition to general NLP tasks, we extensively conduct experiments with four LLMs for code generation on two datasets. We find that uncertainty estimation can potentially uncover buggy programs generated by LLMs. Insights from our study shed light on future design and development for reliable LLMs, facilitating further research toward enhancing the trustworthiness of LLMs.

Uncertainty Quantification (UQ) research has primarily focused on closed-book factual question answering (QA), while contextual QA remains unexplored, despite its importance in real-world applications. In this work, we focus on UQ for the contextual QA task and propose a theoretically grounded approach to quantify epistemic uncertainty. We begin by introducing a task-agnostic, token-level uncertainty measure defined as the cross-entropy between the predictive distribution of the given model and the unknown true distribution. By decomposing this measure, we isolate the epistemic component and approximate the true distribution by a perfectly prompted, idealized model. We then derive an upper bound for epistemic uncertainty and show that it can be interpreted as semantic feature gaps in the given model's hidden representations relative to the ideal model. We further apply this generic framework to the contextual QA task and hypothesize that three features approximate this gap: context-reliance (using the provided context rather than parametric knowledge), context comprehension (extracting relevant information from context), and honesty (avoiding intentional lies). Using a top-down interpretability approach, we extract these features by using only a small number of labeled samples and ensemble them to form a robust uncertainty score. Experiments on multiple QA benchmarks in both in-distribution and out-of-distribution settings show that our method substantially outperforms state-of-the-art unsupervised (sampling-free and sampling-based) and supervised UQ methods, achieving up to a 13-point PRR improvement while incurring a negligible inference overhead.

While Large Language Models (LLMs) demonstrate impressive capabilities, they still struggle with generating factually incorrect content (i.e., hallucinations). A promising approach to mitigate this issue is enabling models to express uncertainty when unsure. Previous research on uncertainty modeling has primarily focused on short-form QA, but realworld applications often require much longer responses. In this work, we introduce the task of Long-form Generation with Uncertainty(LoGU). We identify two key challenges: Uncertainty Suppression, where models hesitate to express uncertainty, and Uncertainty Misalignment, where models convey uncertainty inaccurately. To tackle these challenges, we propose a refinement-based data collection framework and a two-stage training pipeline. Our framework adopts a divide-and-conquer strategy, refining uncertainty based on atomic claims. The collected data are then used in training through supervised fine-tuning (SFT) and direct preference optimization (DPO) to enhance uncertainty expression. Extensive experiments on three long-form instruction following datasets show that our method significantly improves accuracy, reduces hallucinations, and maintains the comprehensiveness of responses.

Uncertainty quantification (UQ) is a critical aspect of artificial intelligence (AI) systems, particularly in high-risk domains such as healthcare, autonomous systems, and financial technology, where decision-making processes must account for uncertainty. This review explores the evolution of uncertainty quantification techniques in AI, distinguishing between aleatoric and epistemic uncertainties, and discusses the mathematical foundations and methods used to quantify these uncertainties. We provide an overview of advanced techniques, including probabilistic methods, ensemble learning, sampling-based approaches, and generative models, while also highlighting hybrid approaches that integrate domain-specific knowledge. Furthermore, we examine the diverse applications of UQ across various fields, emphasizing its impact on decision-making, predictive accuracy, and system robustness. The review also addresses key challenges such as scalability, efficiency, and integration with explainable AI, and outlines future directions for research in this rapidly developing area. Through this comprehensive survey, we aim to provide a deeper understanding of UQ's role in enhancing the reliability, safety, and trustworthiness of AI systems.

Large language models are informing decisions with ever-higher stakes. As the consequences of their errors grow, a central question becomes harder to ignore: how much can we trust an individual answer? Yet recognizing when to defer remains difficult because language models can present incorrect conclusions with fluent explanations and an authoritative tone. Uncertainty quantification seeks to address this disconnect by estimating the reliability of individual predictions. However, many existing methods require repeated generations or separately trained components, and their scalar estimates do not reveal where uncertainty arises or how it evolves during reasoning. Recent work has also shown that generation length can be strongly associated with uncertainty estimates and correctness, raising the question of how much of an estimator's predictive power comes from uncertainty-specific information rather than output length alone. Mechanistic interpretability offers a way to address these limitations by connecting human-interpretable concepts to intermediate model states. Building on this capability, we introduce the U-Space, a low-dimensional subspace that makes a model's evolving uncertainty measurable and interpretable. We identify semantic anchors for doubt and certainty, map their unembedding directions back into the residual space, and combine their contrasts into an orthogonal basis. The U-Lens projects each token state onto these basis vectors, yielding an interpretable token-level uncertainty map that can be inspected directly or aggregated into a scalar uncertainty score. Our approach requires no correctness labels, repeated generations, or training. Across reasoning benchmarks, its confidence score outperforms established baselines under both standard and length-controlled evaluation and transfers more reliably than supervised estimators. Code: https://github.com/s2labres/U-Space.

Predicting future resource demand in Cloud Computing is essential for optimizing the trade-off between serving customers' requests efficiently and minimizing the provisioning cost. Modelling prediction uncertainty is also desirable to better inform the resource decision-making process, but research in this field is under-investigated. In this paper, we propose univariate and bivariate Bayesian deep learning models that provide predictions of future workload demand and its uncertainty. We run extensive experiments on Google and Alibaba clusters, where we first train our models with datasets from different cloud providers and compare them with LSTM-based baselines. Results show that modelling the uncertainty of predictions has a positive impact on performance, especially on service level metrics, because uncertainty quantification can be tailored to desired target service levels that are critical in cloud applications. Moreover, we investigate whether our models benefit transfer learning capabilities across different domains, i.e. dataset distributions. Experiments on the same workload datasets reveal that acceptable transfer learning performance can be achieved within the same provider (because distributions are more similar). Also, domain knowledge does not transfer when the source and target domains are very different (e.g. from different providers), but this performance degradation can be mitigated by increasing the training set size of the source domain.

End-to-end (E2E) driving has become a cornerstone of both industry deployment and academic research, offering a single learnable pipeline that maps multi-sensor inputs to actions while avoiding hand-engineered modules. However, the reliability of such pipelines strongly depends on how well they handle uncertainty: sensors are noisy, semantics can be ambiguous, and interaction with other road users is inherently stochastic. Uncertainty also appears in multiple forms: classification vs. localization, and, crucially, in both static map elements and dynamic agents. Existing E2E approaches model only static-map uncertainty, leaving planning vulnerable to overconfident and unreliable inputs. We present UniUncer, the first lightweight, unified uncertainty framework that jointly estimates and uses uncertainty for both static and dynamic scene elements inside an E2E planner. Concretely: (1) we convert deterministic heads to probabilistic Laplace regressors that output per-vertex location and scale for vectorized static and dynamic entities; (2) we introduce an uncertainty-fusion module that encodes these parameters and injects them into object/map queries to form uncertainty-aware queries; and (3) we design an uncertainty-aware gate that adaptively modulates reliance on historical inputs (ego status or temporal perception queries) based on current uncertainty levels. The design adds minimal overhead and drops throughput by only sim0.5 FPS while remaining plug-and-play for common E2E backbones. On nuScenes (open-loop), UniUncer reduces average L2 trajectory error by 7\%. On NavsimV2 (pseudo closed-loop), it improves overall EPDMS by 10.8\% and notable stage two gains in challenging, interaction-heavy scenes. Ablations confirm that dynamic-agent uncertainty and the uncertainty-aware gate are both necessary.

When deploying machine learning models in high-stakes real-world environments such as health care, it is crucial to accurately assess the uncertainty concerning a model's prediction on abnormal inputs. However, there is a scarcity of literature analyzing this problem on medical data, especially on mixed-type tabular data such as Electronic Health Records. We close this gap by presenting a series of tests including a large variety of contemporary uncertainty estimation techniques, in order to determine whether they are able to identify out-of-distribution (OOD) patients. In contrast to previous work, we design tests on realistic and clinically relevant OOD groups, and run experiments on real-world medical data. We find that almost all techniques fail to achieve convincing results, partly disagreeing with earlier findings.

Epistemic Uncertainty is a measure of the lack of knowledge of a learner which diminishes with more evidence. While existing work focuses on using the variance of the Bayesian posterior due to parameter uncertainty as a measure of epistemic uncertainty, we argue that this does not capture the part of lack of knowledge induced by model misspecification. We discuss how the excess risk, which is the gap between the generalization error of a predictor and the Bayes predictor, is a sound measure of epistemic uncertainty which captures the effect of model misspecification. We thus propose a principled framework for directly estimating the excess risk by learning a secondary predictor for the generalization error and subtracting an estimate of aleatoric uncertainty, i.e., intrinsic unpredictability. We discuss the merits of this novel measure of epistemic uncertainty, and highlight how it differs from variance-based measures of epistemic uncertainty and addresses its major pitfall. Our framework, Direct Epistemic Uncertainty Prediction (DEUP) is particularly interesting in interactive learning environments, where the learner is allowed to acquire novel examples in each round. Through a wide set of experiments, we illustrate how existing methods in sequential model optimization can be improved with epistemic uncertainty estimates from DEUP, and how DEUP can be used to drive exploration in reinforcement learning. We also evaluate the quality of uncertainty estimates from DEUP for probabilistic image classification and predicting synergies of drug combinations.

Ensuring that large language models (LLMs) reflect diverse user values and preferences is crucial as their user bases expand globally. It is therefore encouraging to see the growing interest in LLM personalization within the research community. However, current works often rely on the LLM-as-a-Judge approach for evaluation without thoroughly examining its validity. In this paper, we investigate the reliability of LLM-as-a-Personalized-Judge, asking LLMs to judge user preferences based on personas. Our findings suggest that directly applying LLM-as-a-Personalized-Judge is less reliable than previously assumed, showing low and inconsistent agreement with human ground truth. The personas typically used are often overly simplistic, resulting in low predictive power. To address these issues, we introduce verbal uncertainty estimation into the LLM-as-a-Personalized-Judge pipeline, allowing the model to express low confidence on uncertain judgments. This adjustment leads to much higher agreement (above 80%) on high-certainty samples for binary tasks. Through human evaluation, we find that the LLM-as-a-Personalized-Judge achieves comparable performance to third-party humans evaluation and even surpasses human performance on high-certainty samples. Our work indicates that certainty-enhanced LLM-as-a-Personalized-Judge offers a promising direction for developing more reliable and scalable methods for evaluating LLM personalization.

Reliable Large Language Models (LLMs) should abstain when confidence is insufficient. However, prior studies often treat refusal as a generic "I don't know'', failing to distinguish input-level ambiguity (data uncertainty) from capability limitations (model uncertainty). This lack of distinction limits downstream action decisions like requesting clarification or invoking external tools. In this work, we introduce UA-Bench, a benchmark of over 3,500 questions drawn from six datasets spanning knowledge-intensive and reasoning-intensive tasks, designed to evaluate explicit uncertainty attribution. An evaluation of 18 frontier LLMs shows that even state-of-the-art models struggle to reliably discriminate between data uncertainty and model uncertainty, and that high answer accuracy does not necessarily imply strong uncertainty attribution ability. To narrow this gap, we propose a lightweight data synthesis and reinforcement learning strategy. Experiments on both Qwen3-4B-Instruct-2507 and Qwen3-8B in thinking mode show that the proposed method improves uncertainty attribution while preserving answer accuracy. Our code and data are publicly available now.

Accurate uncertainty quantification (UQ) in Large Language Models (LLMs) is critical for trustworthy deployment. While real-world language is inherently ambiguous, reflecting aleatoric uncertainty, existing UQ methods are typically benchmarked against tasks with no ambiguity. In this work, we demonstrate that while current uncertainty estimators perform well under the restrictive assumption of no ambiguity, they degrade to close-to-random performance on ambiguous data. To this end, we introduce MAQA* and AmbigQA*, the first ambiguous question-answering (QA) datasets equipped with ground-truth answer distributions estimated from factual co-occurrence. We find this performance deterioration to be consistent across different estimation paradigms: using the predictive distribution itself, internal representations throughout the model, and an ensemble of models. We show that this phenomenon can be theoretically explained, revealing that predictive-distribution and ensemble-based estimators are fundamentally limited under ambiguity. Overall, our study reveals a key shortcoming of current UQ methods for LLMs and motivates a rethinking of current modeling paradigms.

Recent advances have significantly improved the performance of Abstract Meaning Representation (AMR) parsers, yet determining when their outputs can be trusted remains largely unexplored. This work presents the first study of uncertainty estimation for AMR parsers in a black-box setting using top-k beam-search candidates. Uncertainty is estimated from pairwise candidate similarities and evaluated using the Prediction Rejection Ratio. This work characterises the relationship between parsing performance and uncertainty, evaluates the reliability of beam candidate distributions, analyses the effect of evaluation metrics on uncertainty assessment, and identifies parsers that provide the strongest balance between performance and reliability. Experimental results show the value of uncertainty estimation as a complementary dimension for evaluating AMR parsers.

LLMs are increasingly used for end-user task planning, yet their black-box nature limits users' ability to ensure reliability and control. While recent systems incorporate verification techniques, it remains unclear how users can effectively apply such rigid constraints to represent intent or adapt to real-world variability. For example, prior work finds that hard-only constraints are too rigid, and numeric flexibility weights confuse users. We investigate how interaction workflows can better support users in applying constraints to guide LLM-generated plans, examining whether abstracting strictness into high-level types (i.e., hard and soft) paired with distinct verification mechanisms helps users more reliably express and align intent. We present U-Define, a system that lets users define constraints in natural language and categorize them as either hard rules that must not be violated or soft preferences that allow flexibility. U-Define verifies these types through complementary methods: formal model checking for hard constraints and LLM-as-judge evaluation for soft ones. Through a technical evaluation and user studies with general and expert participants, we find that user-defined constraint types improve perceived usefulness, performance, and satisfaction while maintaining usability. These findings provide insights for designing flexible yet reliable constraint-based workflows.

Reward models (RM) play a critical role in aligning generations of large language models (LLM) to human expectations. However, prevailing RMs fail to capture the stochasticity within human preferences and cannot effectively evaluate the reliability of reward predictions. To address these issues, we propose Uncertain-aware RM (URM) and Uncertain-aware RM Ensemble (URME) to incorporate and manage uncertainty in reward modeling. URM can model the distribution of disentangled attributes within human preferences, while URME quantifies uncertainty through discrepancies in the ensemble, thereby identifying potential lack of knowledge during reward evaluation. Experiment results indicate that the proposed URM achieves state-of-the-art performance compared to models with the same size, demonstrating the effectiveness of modeling uncertainty within human preferences. Furthermore, empirical results show that through uncertainty quantification, URM and URME can identify unreliable predictions to improve the quality of reward evaluations.

Despite increasingly fluent, relevant, and coherent language generation, major gaps remain between how humans and machines use language. We argue that a key dimension that is missing from our understanding of language models (LMs) is the model's ability to interpret and generate expressions of uncertainty. Whether it be the weatherperson announcing a chance of rain or a doctor giving a diagnosis, information is often not black-and-white and expressions of uncertainty provide nuance to support human-decision making. The increasing deployment of LMs in the wild motivates us to investigate whether LMs are capable of interpreting expressions of uncertainty and how LMs' behaviors change when learning to emit their own expressions of uncertainty. When injecting expressions of uncertainty into prompts (e.g., "I think the answer is..."), we discover that GPT3's generations vary upwards of 80% in accuracy based on the expression used. We analyze the linguistic characteristics of these expressions and find a drop in accuracy when naturalistic expressions of certainty are present. We find similar effects when teaching models to emit their own expressions of uncertainty, where model calibration suffers when teaching models to emit certainty rather than uncertainty. Together, these results highlight the challenges of building LMs that interpret and generate trustworthy expressions of uncertainty.

Interface design can directly influence trustworthiness of a software. Thereby, it affects users' intention to use a tool. Previous research on user trust has not comprehensively addressed user interface design, though. We lack an understanding of what makes interfaces trustworthy (1), as well as actionable measures to improve trustworthiness (2). We contribute to this by addressing both gaps. Based on a systematic literature review, we give a thorough overview over the theory on user trust and provide a taxonomy of factors influencing user interface trustworthiness. Then, we derive concrete measures to address these factors in interface design. We use the results to create a proof of concept interface. In a preliminary evaluation, we compare a variant designed to elicit trust with one designed to reduce it. Our results show that the measures we apply can be effective in fostering trust in users.

Large Language Models (LLMs) are employed across various high-stakes domains, where the reliability of their outputs is crucial. One commonly used method to assess the reliability of LLMs' responses is uncertainty estimation, which gauges the likelihood of their answers being correct. While many studies focus on improving the accuracy of uncertainty estimations for LLMs, our research investigates the fragility of uncertainty estimation and explores potential attacks. We demonstrate that an attacker can embed a backdoor in LLMs, which, when activated by a specific trigger in the input, manipulates the model's uncertainty without affecting the final output. Specifically, the proposed backdoor attack method can alter an LLM's output probability distribution, causing the probability distribution to converge towards an attacker-predefined distribution while ensuring that the top-1 prediction remains unchanged. Our experimental results demonstrate that this attack effectively undermines the model's self-evaluation reliability in multiple-choice questions. For instance, we achieved a 100 attack success rate (ASR) across three different triggering strategies in four models. Further, we investigate whether this manipulation generalizes across different prompts and domains. This work highlights a significant threat to the reliability of LLMs and underscores the need for future defenses against such attacks. The code is available at https://github.com/qcznlp/uncertainty_attack.

This document presents a detailed description of the challenge on clarifying questions for dialogue systems (ClariQ). The challenge is organized as part of the Conversational AI challenge series (ConvAI3) at Search Oriented Conversational AI (SCAI) EMNLP workshop in 2020. The main aim of the conversational systems is to return an appropriate answer in response to the user requests. However, some user requests might be ambiguous. In IR settings such a situation is handled mainly thought the diversification of the search result page. It is however much more challenging in dialogue settings with limited bandwidth. Therefore, in this challenge, we provide a common evaluation framework to evaluate mixed-initiative conversations. Participants are asked to rank clarifying questions in an information-seeking conversations. The challenge is organized in two stages where in Stage 1 we evaluate the submissions in an offline setting and single-turn conversations. Top participants of Stage 1 get the chance to have their model tested by human annotators.

Although AI systems have been applied in various fields and achieved impressive performance, their safety and reliability are still a big concern. This is especially important for safety-critical tasks. One shared characteristic of these critical tasks is their risk sensitivity, where small mistakes can cause big consequences and even endanger life. There are several factors that could be guidelines for the successful deployment of AI systems in sensitive tasks: (i) failure detection and out-of-distribution (OOD) detection; (ii) overfitting identification; (iii) uncertainty quantification for predictions; (iv) robustness to data perturbations. These factors are also challenges of current AI systems, which are major blocks for building safe and reliable AI. Specifically, the current AI algorithms are unable to identify common causes for failure detection. Furthermore, additional techniques are required to quantify the quality of predictions. All these contribute to inaccurate uncertainty quantification, which lowers trust in predictions. Hence obtaining accurate model uncertainty quantification and its further improvement are challenging. To address these issues, many techniques have been proposed, such as regularization methods and learning strategies. As vision and language are the most typical data type and have many open source benchmark datasets, this thesis will focus on vision-language data processing for tasks like classification, image captioning, and vision question answering. In this thesis, we aim to build a safeguard by further developing current techniques to ensure the accurate model uncertainty for safety-critical tasks.

Naturally occurring information-seeking questions often contain questionable assumptions -- assumptions that are false or unverifiable. Questions containing questionable assumptions are challenging because they require a distinct answer strategy that deviates from typical answers for information-seeking questions. For instance, the question "When did Marie Curie discover Uranium?" cannot be answered as a typical "when" question without addressing the false assumption "Marie Curie discovered Uranium". In this work, we propose (QA)^2 (Question Answering with Questionable Assumptions), an open-domain evaluation dataset consisting of naturally occurring search engine queries that may or may not contain questionable assumptions. To be successful on (QA)^2, systems must be able to detect questionable assumptions and also be able to produce adequate responses for both typical information-seeking questions and ones with questionable assumptions. Through human rater acceptability on end-to-end QA with (QA)^2, we find that current models do struggle with handling questionable assumptions, leaving substantial headroom for progress.

Recent research shows that Large Language Models (LLMs) exhibit a compelling level of proficiency in Theory of Mind (ToM) tasks. This ability to impute unobservable mental states to others is vital to human social cognition and may prove equally important in principal-agent relations between individual humans and Artificial Intelligences (AIs). In this paper, we explore how a mechanism studied in developmental psychology known as Violation of Expectation (VoE) can be implemented to reduce errors in LLM prediction about users by leveraging emergent ToM affordances. And we introduce a metacognitive prompting framework to apply VoE in the context of an AI tutor. By storing and retrieving facts derived in cases where LLM expectation about the user was violated, we find that LLMs are able to learn about users in ways that echo theories of human learning. Finally, we discuss latent hazards and augmentative opportunities associated with modeling user psychology and propose ways to mitigate risk along with possible directions for future inquiry.

With the widespread application of Large Language Models (LLMs) to various domains, concerns regarding the trustworthiness of LLMs in safety-critical scenarios have been raised, due to their unpredictable tendency to hallucinate and generate misinformation. Existing LLMs do not have an inherent functionality to provide the users with an uncertainty/confidence metric for each response it generates, making it difficult to evaluate trustworthiness. Although several studies aim to develop uncertainty quantification methods for LLMs, they have fundamental limitations, such as being restricted to classification tasks, requiring additional training and data, considering only lexical instead of semantic information, and being prompt-wise but not response-wise. A new framework is proposed in this paper to address these issues. Semantic density extracts uncertainty/confidence information for each response from a probability distribution perspective in semantic space. It has no restriction on task types and is "off-the-shelf" for new models and tasks. Experiments on seven state-of-the-art LLMs, including the latest Llama 3 and Mixtral-8x22B models, on four free-form question-answering benchmarks demonstrate the superior performance and robustness of semantic density compared to prior approaches.

In any ranking system, the retrieval model outputs a single score for a document based on its belief on how relevant it is to a given search query. While retrieval models have continued to improve with the introduction of increasingly complex architectures, few works have investigated a retrieval model's belief in the score beyond the scope of a single value. We argue that capturing the model's uncertainty with respect to its own scoring of a document is a critical aspect of retrieval that allows for greater use of current models across new document distributions, collections, or even improving effectiveness for down-stream tasks. In this paper, we address this problem via an efficient Bayesian framework for retrieval models which captures the model's belief in the relevance score through a stochastic process while adding only negligible computational overhead. We evaluate this belief via a ranking based calibration metric showing that our approximate Bayesian framework significantly improves a retrieval model's ranking effectiveness through a risk aware reranking as well as its confidence calibration. Lastly, we demonstrate that this additional uncertainty information is actionable and reliable on down-stream tasks represented via cutoff prediction.

Large Language Model (LLM) assistants routinely decide whether they can trust users and third parties whose competence, intentions, and integrity they cannot verify. This uncertainty matters for safety, as trusting the wrong party can lead an agent to comply with harmful requests or act on malicious instructions encountered during tool use. To study this problem, we define trust as an assistant's willingness to accept vulnerability to the actions of another party and ask whether such behavior can be causally controlled through model activations. We build 2,000 contrastive conversations spanning ability, benevolence, and integrity, where paired responses complete the same request but differ in whether the assistant trusts the user. From these pairs, we learn steering matrices while keeping the model parameters frozen and test them across six instruction-tuned models from three families, finding that steering changes trust decisions monotonically in both directions. We then ask whether this effect extends to several safety-related agent settings involving harmful requests, prompt injections, and insider threats, while using benign-task and reasoning as controls. Our findings provide evidence that trust in the user can be causally controlled along linear directions in model activations and provide a way to study how trust shapes safety-relevant behavior in language models.

Predictions made by deep learning models are prone to data perturbations, adversarial attacks, and out-of-distribution inputs. To build a trusted AI system, it is therefore critical to accurately quantify the prediction uncertainties. While current efforts focus on improving uncertainty quantification accuracy and efficiency, there is a need to identify uncertainty sources and take actions to mitigate their effects on predictions. Therefore, we propose to develop explainable and actionable Bayesian deep learning methods to not only perform accurate uncertainty quantification but also explain the uncertainties, identify their sources, and propose strategies to mitigate the uncertainty impacts. Specifically, we introduce a gradient-based uncertainty attribution method to identify the most problematic regions of the input that contribute to the prediction uncertainty. Compared to existing methods, the proposed UA-Backprop has competitive accuracy, relaxed assumptions, and high efficiency. Moreover, we propose an uncertainty mitigation strategy that leverages the attribution results as attention to further improve the model performance. Both qualitative and quantitative evaluations are conducted to demonstrate the effectiveness of our proposed methods.

While Large language models (LLMs) incorporate user personalization signals to improve usability and helpfulness, they increasingly shift from providing balanced, informative responses toward optimizing for user satisfaction when conditioned on personal context such as conversation history, inferred preferences, and user profiles. Specifically, we identify three emerging risks: (1) irrelevant personalization, where models reference personal information in unnecessary contexts; (2) preference narrowing, where models reinforce informational echo chambers; and (3) sycophantic bias, where models agree excessively with user opinions. As a result, models may reference personal information in contexts where it is unnecessary, inadvertently collapse response diversity, or agree excessively with user opinions. Despite the growing use of personalization in AI assistants, there has been limited systematic evaluation of its potential side effects. To bridge this gap, we propose PRISK, a dynamic evaluation framework with automated data generation and tailored metrics that uncovers systematic limitations in current LLM personalization and how personalized information shapes its responses. Our empirical analysis across 13 LLMs demonstrates the presence of user profiles and retrieved memories consistently exacerbates biases, resulting in an average drop of 45.9% in irrelevant personalization, 41.7% in preference narrowing and 61.7% in sycophantic bias.

Applying a machine learning model for decision-making in the real world requires to distinguish what the model knows from what it does not. A critical factor in assessing the knowledge of a model is to quantify its predictive uncertainty. Predictive uncertainty is commonly measured by the entropy of the Bayesian model average (BMA) predictive distribution. Yet, the properness of this current measure of predictive uncertainty was recently questioned. We provide new insights regarding those limitations. Our analyses show that the current measure erroneously assumes that the BMA predictive distribution is equivalent to the predictive distribution of the true model that generated the dataset. Consequently, we introduce a theoretically grounded measure to overcome these limitations. We experimentally verify the benefits of our introduced measure of predictive uncertainty. We find that our introduced measure behaves more reasonably in controlled synthetic tasks. Moreover, our evaluations on ImageNet demonstrate that our introduced measure is advantageous in real-world applications utilizing predictive uncertainty.

Agentic benchmarks increasingly rely on LLM-simulated users to scalably evaluate agent performance, yet the robustness, validity, and fairness of this approach remain unexamined. Through a user study with participants across the United States, India, Kenya, and Nigeria, we investigate whether LLM-simulated users serve as reliable proxies for real human users in evaluating agents on τ-Bench retail tasks. We find that user simulation lacks robustness, with agent success rates varying up to 9 percentage points across different user LLMs. Furthermore, evaluations using simulated users exhibit systematic miscalibration, underestimating agent performance on challenging tasks and overestimating it on moderately difficult ones. African American Vernacular English (AAVE) speakers experience consistently worse success rates and calibration errors than Standard American English (SAE) speakers, with disparities compounding significantly with age. We also find simulated users to be a differentially effective proxy for different populations, performing worst for AAVE and Indian English speakers. Additionally, simulated users introduce conversational artifacts and surface different failure patterns than human users. These findings demonstrate that current evaluation practices risk misrepresenting agent capabilities across diverse user populations and may obscure real-world deployment challenges.

This paper presents a case study on the design, administration, post-processing, and evaluation of surveys on large language models (LLMs). It comprises two components: (1) A statistical method for eliciting beliefs encoded in LLMs. We introduce statistical measures and evaluation metrics that quantify the probability of an LLM "making a choice", the associated uncertainty, and the consistency of that choice. (2) We apply this method to study what moral beliefs are encoded in different LLMs, especially in ambiguous cases where the right choice is not obvious. We design a large-scale survey comprising 680 high-ambiguity moral scenarios (e.g., "Should I tell a white lie?") and 687 low-ambiguity moral scenarios (e.g., "Should I stop for a pedestrian on the road?"). Each scenario includes a description, two possible actions, and auxiliary labels indicating violated rules (e.g., "do not kill"). We administer the survey to 28 open- and closed-source LLMs. We find that (a) in unambiguous scenarios, most models "choose" actions that align with commonsense. In ambiguous cases, most models express uncertainty. (b) Some models are uncertain about choosing the commonsense action because their responses are sensitive to the question-wording. (c) Some models reflect clear preferences in ambiguous scenarios. Specifically, closed-source models tend to agree with each other.

Large Language Models (LLMs) often generate outputs that lack grounding in real-world facts, a phenomenon known as hallucinations. Prior research has associated hallucinations with model uncertainty, leveraging this relationship for hallucination detection and mitigation. In this paper, we challenge the underlying assumption that all hallucinations are associated with uncertainty. Using knowledge detection and uncertainty measurement methods, we demonstrate that models can hallucinate with high certainty even when they have the correct knowledge. We further show that high-certainty hallucinations are consistent across models and datasets, distinctive enough to be singled out, and challenge existing mitigation methods. Our findings reveal an overlooked aspect of hallucinations, emphasizing the need to understand their origins and improve mitigation strategies to enhance LLM safety. The code is available at https://github.com/technion-cs-nlp/Trust_me_Im_wrong .

Uncertainty quantification has received increasing attention in machine learning in the recent past. In particular, a distinction between aleatoric and epistemic uncertainty has been found useful in this regard. The latter refers to the learner's (lack of) knowledge and appears to be especially difficult to measure and quantify. In this paper, we analyse a recent proposal based on the idea of a second-order learner, which yields predictions in the form of distributions over probability distributions. While standard (first-order) learners can be trained to predict accurate probabilities, namely by minimising suitable loss functions on sample data, we show that loss minimisation does not work for second-order predictors: The loss functions proposed for inducing such predictors do not incentivise the learner to represent its epistemic uncertainty in a faithful way.

Estimating uncertainty in Large Language Models (LLMs) is important for properly evaluating LLMs, and ensuring safety for users. However, prior approaches to uncertainty estimation focus on the final answer in generated text, ignoring intermediate steps that might dramatically impact the outcome. We hypothesize that there exist key forking tokens, such that re-sampling the system at those specific tokens, but not others, leads to very different outcomes. To test this empirically, we develop a novel approach to representing uncertainty dynamics across individual tokens of text generation, and applying statistical models to test our hypothesis. Our approach is highly flexible: it can be applied to any dataset and any LLM, without fine tuning or accessing model weights. We use our method to analyze LLM responses on 7 different tasks across 4 domains, spanning a wide range of typical use cases. We find many examples of forking tokens, including surprising ones such as punctuation marks, suggesting that LLMs are often just a single token away from saying something very different.

We present evidence of substantial benefit from efficient exploration in gathering human feedback to improve large language models. In our experiments, an agent sequentially generates queries while fitting a reward model to the feedback received. Our best-performing agent generates queries using double Thompson sampling, with uncertainty represented by an epistemic neural network. Our results demonstrate that efficient exploration enables high levels of performance with far fewer queries. Further, both uncertainty estimation and the choice of exploration scheme play critical roles.

The progress in generative AI has fueled AI-powered tools like co-pilots and assistants to provision better guidance, particularly during data analysis. However, research on guidance has not yet examined the perceived efficacy of the source from which guidance is offered and the impact of this source on the user's perception and usage of guidance. We ask whether users perceive all guidance sources as equal, with particular interest in three sources: (i) AI, (ii) human expert, and (iii) a group of human analysts. As a benchmark, we consider a fourth source, (iv) unattributed guidance, where guidance is provided without attribution to any source, enabling isolation of and comparison with the effects of source-specific guidance. We design a five-condition between-subjects study, with one condition for each of the four guidance sources and an additional (v) no-guidance condition, which serves as a baseline to evaluate the influence of any kind of guidance. We situate our study in a custom data preparation and analysis tool wherein we task users to select relevant attributes from an unfamiliar dataset to inform a business report. Depending on the assigned condition, users can request guidance, which the system then provides in the form of attribute suggestions. To ensure internal validity, we control for the quality of guidance across source-conditions. Through several metrics of usage and perception, we statistically test five preregistered hypotheses and report on additional analysis. We find that the source of guidance matters to users, but not in a manner that matches received wisdom. For instance, users utilize guidance differently at various stages of analysis, including expressing varying levels of regret, despite receiving guidance of similar quality. Notably, users in the AI condition reported both higher post-task benefit and regret.

Large language models (LLMs) are increasingly used to meet user information needs, but their effectiveness in dealing with user queries that contain various types of ambiguity remains unknown, ultimately risking user trust and satisfaction. To this end, we introduce CLAMBER, a benchmark for evaluating LLMs using a well-organized taxonomy. Building upon the taxonomy, we construct ~12K high-quality data to assess the strengths, weaknesses, and potential risks of various off-the-shelf LLMs. Our findings indicate the limited practical utility of current LLMs in identifying and clarifying ambiguous user queries, even enhanced by chain-of-thought (CoT) and few-shot prompting. These techniques may result in overconfidence in LLMs and yield only marginal enhancements in identifying ambiguity. Furthermore, current LLMs fall short in generating high-quality clarifying questions due to a lack of conflict resolution and inaccurate utilization of inherent knowledge. In this paper, CLAMBER presents a guidance and promotes further research on proactive and trustworthy LLMs. Our dataset is available at https://github.com/zt991211/CLAMBER

Although large language models (LLMs) are capable of performing various tasks, they still suffer from producing plausible but incorrect responses. To improve the reliability of LLMs, recent research has focused on uncertainty quantification to predict whether a response is correct or not. However, most uncertainty quantification methods have been evaluated on questions requiring a single clear answer, ignoring the existence of data uncertainty that arises from irreducible randomness. Instead, these methods only consider model uncertainty, which arises from a lack of knowledge. In this paper, we investigate previous uncertainty quantification methods under the presence of data uncertainty. Our contributions are two-fold: 1) proposing a new Multi-Answer Question Answering dataset, MAQA, consisting of world knowledge, mathematical reasoning, and commonsense reasoning tasks to evaluate uncertainty quantification regarding data uncertainty, and 2) assessing 5 uncertainty quantification methods of diverse white- and black-box LLMs. Our findings show that entropy and consistency-based methods estimate the model uncertainty well even under data uncertainty, while other methods for white- and black-box LLMs struggle depending on the tasks. Additionally, methods designed for white-box LLMs suffer from overconfidence in reasoning tasks compared to simple knowledge queries. We believe our observations will pave the way for future work on uncertainty quantification in realistic setting.

User experience (UX) is a part of human-computer interaction (HCI) research and focuses on increasing intuitiveness, transparency, simplicity, and trust for system users. Most of the UX research for machine learning (ML) or natural language processing (NLP) focuses on a data-driven methodology, i.e., it fails to focus on users' requirements, and engages domain users mainly for usability evaluation. Moreover, more typical UX methods tailor the systems towards user usability, unlike learning about the user needs first. The paper proposes a methodology for integrating generative UX research into developing domain NLP applications. Generative UX research employs domain users at the initial stages of prototype development, i.e., ideation and concept evaluation, and the last stage for evaluating the change in user value. In the case study, we report the full-cycle prototype development of a domain-specific semantic search for daily operations in the process industry. Our case study shows that involving domain experts increases their interest and trust in the final NLP application. Moreover, we show that synergetic UX+NLP research efficiently considers data- and user-driven opportunities and constraints, which can be crucial for NLP applications in narrow domains

Current question-answering benchmarks predominantly focus on accuracy in realizable prediction tasks. Conditioned on a question and answer-key, does the most likely token match the ground truth? Such benchmarks necessarily fail to evaluate LLMs' ability to quantify ground-truth outcome uncertainty. In this work, we focus on the use of LLMs as risk scores for unrealizable prediction tasks. We introduce folktexts, a software package to systematically generate risk scores using LLMs, and evaluate them against US Census data products. A flexible API enables the use of different prompting schemes, local or web-hosted models, and diverse census columns that can be used to compose custom prediction tasks. We evaluate 17 recent LLMs across five proposed benchmark tasks. We find that zero-shot risk scores produced by multiple-choice question-answering have high predictive signal but are widely miscalibrated. Base models consistently overestimate outcome uncertainty, while instruction-tuned models underestimate uncertainty and produce over-confident risk scores. In fact, instruction-tuning polarizes answer distribution regardless of true underlying data uncertainty. This reveals a general inability of instruction-tuned LLMs to express data uncertainty using multiple-choice answers. A separate experiment using verbalized chat-style risk queries yields substantially improved calibration across instruction-tuned models. These differences in ability to quantify data uncertainty cannot be revealed in realizable settings, and highlight a blind-spot in the current evaluation ecosystem that folktexts covers.

The task of Error Prediction, namely predicting whether a model output is correct, is commonly tackled with Uncertainty Quantification (UQ). However, while uncertainty metrics capture when models lack knowledge or capacity to make a prediction, they also reflect aleatoric uncertainty, which is inherent in the model input and context. This paper presents a method for improving error prediction for Large Language Models (LLMs), by disentangling input ambiguity from UQ signal. We conduct experiments on the task of Question Answering (QA) with six UQ metrics and show that UQ metrics are more predictive of errors on unambiguous instances than on questions with multiple plausible answers. We use Gated Experts and Selective Prediction to incorporate gold and predicted ambiguity labels into the error prediction pipeline. We find that ambiguity information improves error prediction scores across model families, training and evaluation paradigms, datasets (including allegedly unambiguous ones), and sources of aleatoric uncertainty, yielding improvements of over 10 points of PRR for individual UQ metrics on standard datasets.

We present Δ-UQ -- a novel, general-purpose uncertainty estimator using the concept of anchoring in predictive models. Anchoring works by first transforming the input into a tuple consisting of an anchor point drawn from a prior distribution, and a combination of the input sample with the anchor using a pretext encoding scheme. This encoding is such that the original input can be perfectly recovered from the tuple -- regardless of the choice of the anchor. Therefore, any predictive model should be able to predict the target response from the tuple alone (since it implicitly represents the input). Moreover, by varying the anchors for a fixed sample, we can estimate uncertainty in the prediction even using only a single predictive model. We find this uncertainty is deeply connected to improper sampling of the input data, and inherent noise, enabling us to estimate the total uncertainty in any system. With extensive empirical studies on a variety of use-cases, we demonstrate that Δ-UQ outperforms several competitive baselines. Specifically, we study model fitting, sequential model optimization, model based inversion in the regression setting and out of distribution detection, & calibration under distribution shifts for classification.

Predicting not only the target but also an accurate measure of uncertainty is important for many machine learning applications and in particular safety-critical ones. In this work we study the calibration of uncertainty prediction for regression tasks which often arise in real-world systems. We show that the existing definition for calibration of a regression uncertainty [Kuleshov et al. 2018] has severe limitations in distinguishing informative from non-informative uncertainty predictions. We propose a new definition that escapes this caveat and an evaluation method using a simple histogram-based approach. Our method clusters examples with similar uncertainty prediction and compares the prediction with the empirical uncertainty on these examples. We also propose a simple, scaling-based calibration method that preforms as well as much more complex ones. We show results on both a synthetic, controlled problem and on the object detection bounding-box regression task using the COCO and KITTI datasets.

Retrieval-Augmented Generation equips large language models with the capability to retrieve external knowledge, thereby mitigating hallucinations by incorporating information beyond the model's intrinsic abilities. However, most prior works have focused on invoking retrieval deterministically, which makes it unsuitable for tasks such as long-form question answering. Instead, dynamically performing retrieval by invoking it only when the underlying LLM lacks the required knowledge can be more efficient. In this context, we delve deeper into the question, "To Retrieve or Not to Retrieve?" by exploring multiple uncertainty detection methods. We evaluate these methods for the task of long-form question answering, employing dynamic retrieval, and present our comparisons. Our findings suggest that uncertainty detection metrics, such as Degree Matrix Jaccard and Eccentricity, can reduce the number of retrieval calls by almost half, with only a slight reduction in question-answering accuracy.

Large Language Models (LLMs) suffer significant performance degradation in multi-turn conversations when information is presented incrementally. Given that multi-turn conversations characterize everyday interactions with LLMs, this degradation poses a severe challenge to real world usability. We hypothesize that abrupt increases in model uncertainty signal misalignment in multi-turn LLM interactions, and we exploit this insight to dynamically realign conversational context. We introduce ERGO (Entropy-guided Resetting for Generation Optimization), which continuously quantifies internal uncertainty via Shannon entropy over next token distributions and triggers adaptive prompt consolidation when a sharp spike in entropy is detected. By treating uncertainty as a first class signal rather than a nuisance to eliminate, ERGO embraces variability in language and modeling, representing and responding to uncertainty. In multi-turn tasks with incrementally revealed instructions, ERGO yields a 56.6% average performance gain over standard baselines, increases aptitude (peak performance capability) by 24.7%, and decreases unreliability (variability in performance) by 35.3%, demonstrating that uncertainty aware interventions can improve both accuracy and reliability in conversational AI.

Hallucinations are a common issue that undermine the reliability of large language models (LLMs). Recent studies have identified a specific subset of hallucinations, known as confabulations, which arise due to predictive uncertainty of LLMs. To detect confabulations, various methods for estimating predictive uncertainty in natural language generation (NLG) have been developed. These methods are typically evaluated by correlating uncertainty estimates with the correctness of generated text, with question-answering (QA) datasets serving as the standard benchmark. However, commonly used approximate correctness functions have substantial disagreement between each other and, consequently, in the ranking of the uncertainty estimation methods. This allows one to inflate the apparent performance of uncertainty estimation methods. We propose using several alternative risk indicators for risk correlation experiments that improve robustness of empirical assessment of UE algorithms for NLG. For QA tasks, we show that marginalizing over multiple LLM-as-a-judge variants leads to reducing the evaluation biases. Furthermore, we explore structured tasks as well as out of distribution and perturbation detection tasks which provide robust and controllable risk indicators. Finally, we propose to use an Elo rating of uncertainty estimation methods to give an objective summarization over extensive evaluation settings.

In domains with high stakes such as law, recruitment, and healthcare, learning models frequently rely on sensitive user data for inference, necessitating the complete set of features. This not only poses significant privacy risks for individuals but also demands substantial human effort from organizations to verify information accuracy. This paper asks whether it is necessary to use all input features for accurate predictions at inference time. The paper demonstrates that, in a personalized setting, individuals may only need to disclose a small subset of their features without compromising decision-making accuracy. The paper also provides an efficient sequential algorithm to determine the appropriate attributes for each individual to provide. Evaluations across various learning tasks show that individuals can potentially report as little as 10\% of their information while maintaining the same accuracy level as a model that employs the full set of user information.

Recent advances in handling long sequences have facilitated the exploration of long-context in-context learning (ICL). While much of the existing research emphasizes performance improvements driven by additional in-context examples, the influence on the trustworthiness of generated responses remains underexplored. This paper addresses this gap by investigating how increased examples influence predictive uncertainty, an essential aspect in trustworthiness. We begin by systematically quantifying the uncertainty of ICL with varying shot counts, analyzing the impact of example quantity. Through uncertainty decomposition, we introduce a novel perspective on performance enhancement, with a focus on epistemic uncertainty (EU). Our results reveal that additional examples reduce total uncertainty in both simple and complex tasks by injecting task-specific knowledge, thereby diminishing EU and enhancing performance. For complex tasks, these advantages emerge only after addressing the increased noise and uncertainty associated with longer inputs. Finally, we explore the evolution of internal confidence across layers, unveiling the mechanisms driving the reduction in uncertainty.

While Large Language Models (LLMs) have demonstrated remarkable potential in natural language generation and instruction following, a persistent challenge lies in their susceptibility to "hallucinations", which erodes trust in their outputs. Although Uncertainty Quantification (UQ) presents a promising solution, its accurate implementation within the context of LLMs remains a significant hurdle. To address this critical roadblock, our research originates from a fundamental heuristic insight: tokens within auto-regressive LLM-generated text do not equally reflect the underlying meaning. Some tokens carry greater relevance and representativeness than others, owing to the phenomenon of "linguistic redundancy", wherein a select few keywords suffice to convey the essence of lengthy sentences. Regrettably, existing methodologies treat all tokens with equal importance when estimating uncertainty, disregarding these inherent generative inequalities. Our analysis reveals a significant issue with state-of-the-art: numerous tokens (and sentences) of limited semantic significance receive equal or even excessive weighting during uncertainty estimation. To rectify this bias, we propose to jointly Shifting Attention to more Relevant (SAR) components, at both the token- and the sentence-levels for accurate uncertainty estimation. We conduct extensive experiments involving a range of popular "off-the-shelf" LLMs, including instruction-tuned LLMs such as Vicuna, WizardLM, and LLaMA-2-chat, as well as pretrained LLMs like OPT and LLaMA, with model sizes extending up to 33B parameters. We carry out evaluation across various free-form question-answering tasks, encompassing domains such as reading comprehension, science Q&A, and medical Q&A. Our experimental results demonstrate the superior performance of SAR in addressing the challenges of uncertainty estimation within the realm of LLMs.

Uncertainty Quantification (UQ) is essential for creating trustworthy machine learning models. Recent years have seen a steep rise in UQ methods that can flag suspicious examples, however, it is often unclear what exactly these methods identify. In this work, we propose a framework for categorizing uncertain examples flagged by UQ methods in classification tasks. We introduce the confusion density matrix -- a kernel-based approximation of the misclassification density -- and use this to categorize suspicious examples identified by a given uncertainty method into three classes: out-of-distribution (OOD) examples, boundary (Bnd) examples, and examples in regions of high in-distribution misclassification (IDM). Through extensive experiments, we show that our framework provides a new and distinct perspective for assessing differences between uncertainty quantification methods, thereby forming a valuable assessment benchmark.

Composed Image Retrieval (CIR) enables image search by combining a reference image with modification text. Intrinsic noise in CIR triplets incurs intrinsic uncertainty and threatens the model's robustness. Probabilistic learning approaches have shown promise in addressing such issues; however, they fall short for CIR due to their instance-level holistic modeling and homogeneous treatment of queries and targets. This paper introduces a Heterogeneous Uncertainty-Guided (HUG) paradigm to overcome these limitations. HUG utilizes a fine-grained probabilistic learning framework, where queries and targets are represented by Gaussian embeddings that capture detailed concepts and uncertainties. We customize heterogeneous uncertainty estimations for multi-modal queries and uni-modal targets. Given a query, we capture uncertainties not only regarding uni-modal content quality but also multi-modal coordination, followed by a provable dynamic weighting mechanism to derive comprehensive query uncertainty. We further design uncertainty-guided objectives, including query-target holistic contrast and fine-grained contrasts with comprehensive negative sampling strategies, which effectively enhance discriminative learning. Experiments on benchmarks demonstrate HUG's effectiveness beyond state-of-the-art baselines, with faithful analysis justifying the technical contributions.

We propose a novel method to capture data points near decision boundary in neural network that are often referred to a specific type of uncertainty. In our approach, we sought to perform uncertainty estimation based on the idea of adversarial attack method. In this paper, uncertainty estimates are derived from the input perturbations, unlike previous studies that provide perturbations on the model's parameters as in Bayesian approach. We are able to produce uncertainty with couple of perturbations on the inputs. Interestingly, we apply the proposed method to datasets derived from blockchain. We compare the performance of model uncertainty with the most recent uncertainty methods. We show that the proposed method has revealed a significant outperformance over other methods and provided less risk to capture model uncertainty in machine learning.

An agent that truly knows and acts on behalf of its user has been a long-standing promise of AI assistants. Computer-use agents bring this promise within reach by capably executing fully specified tasks across apps. However, real-world user requests are often underspecified. To act correctly for the particular user, an agent must infer some missing information from the user's activity history and ask for other information that only the user can provide, without making unsupported assumptions or burdening the user with unnecessary questions. We present iPrefBench, a benchmark for evaluating the infer and ask capabilities of personal mobile-use agents in an executable iOS environment with an interactive simulated user. Grounded in a coherent persona with 3,051 past activity events, iPrefBench comprises 130 underspecified user tasks across 26 apps. Each omitted user-dependent requirement is, by construction, either history-inferable or ask-only. iPrefBench evaluates personalized mobile agents on both whether agents complete tasks correctly for the user (i.e., personalized task completion) and whether they seek user input when necessary (i.e., user-agent interaction). Evaluation of 7 frontier agents reveals a substantial gap between execution and personalization. Agents achieve high action completion scores (up to 91.6%) but low full task success (up to 47.7%) because personalization lags behind. They especially struggle with ask-only information, failing to request enough necessary information. Our findings highlight a challenge for personalized agents in knowing what to infer and when to ask. We hope that iPrefBench can serve as a valuable testbed for building agents that know their user and work with them.

In this work, we research user preferences to see a chart, table, or text given a question asked by the user. This enables us to understand when it is best to show a chart, table, or text to the user for the specific question. For this, we conduct a user study where users are shown a question and asked what they would prefer to see and used the data to establish that a user's personal traits does influence the data outputs that they prefer. Understanding how user characteristics impact a user's preferences is critical to creating data tools with a better user experience. Additionally, we investigate to what degree an LLM can be used to replicate a user's preference with and without user preference data. Overall, these findings have significant implications pertaining to the development of data tools and the replication of human preferences using LLMs. Furthermore, this work demonstrates the potential use of LLMs to replicate user preference data which has major implications for future user modeling and personalization research.

Large language models (LLMs) have revolutionized the field of natural language processing with their impressive reasoning and question-answering capabilities. However, these models are sometimes prone to generating credible-sounding but incorrect information, a phenomenon known as LLM hallucinations. Reliable uncertainty estimation in LLMs is essential for fostering trust in their generated responses and serves as a critical tool for the detection and prevention of erroneous or hallucinated outputs. To achieve reliable and well-calibrated uncertainty quantification in open-ended and free-form natural language generation, we propose an uncertainty-aware fine-tuning approach for LLMs. This approach enhances the model's ability to provide reliable uncertainty estimates without compromising accuracy, thereby guiding them to produce more trustworthy responses. We introduce a novel uncertainty-aware causal language modeling loss function, grounded in the principles of decision theory. Through rigorous evaluation on multiple free-form question-answering datasets and models, we demonstrate that our uncertainty-aware fine-tuning approach yields better calibrated uncertainty estimates in natural language generation tasks than fine-tuning with the standard causal language modeling loss. Furthermore, the experimental results show that the proposed method significantly improves the model's ability to detect hallucinations and identify out-of-domain prompts.

This paper investigates the capabilities of Large Language Models (LLMs) in the context of understanding their own knowledge and measuring their uncertainty. We argue this is an important feature for mitigating hallucinations. Specifically, we focus on addressing known-unknown questions, characterized by high uncertainty due to the absence of definitive answers. To facilitate our study, we collect a dataset with new Known-Unknown Questions (KUQ) and propose a novel categorization scheme to elucidate the sources of uncertainty. Subsequently, we assess the LLMs' ability to differentiate between known and unknown questions and classify them accordingly. Moreover, we evaluate the quality of their answers in an Open-Ended QA setting. To quantify the uncertainty expressed in the answers, we create a semantic evaluation method that measures the model's accuracy in expressing uncertainty between known vs unknown questions.

The prevalence and importance of algorithmic two-sided marketplaces has drawn attention to the issue of fairness in such settings. Algorithmic decisions are used in assigning students to schools, users to advertisers, and applicants to job interviews. These decisions should heed the preferences of individuals, and simultaneously be fair with respect to their merits (synonymous with fit, future performance, or need). Merits conditioned on observable features are always uncertain, a fact that is exacerbated by the widespread use of machine learning algorithms to infer merit from the observables. As our key contribution, we carefully axiomatize a notion of individual fairness in the two-sided marketplace setting which respects the uncertainty in the merits; indeed, it simultaneously recognizes uncertainty as the primary potential cause of unfairness and an approach to address it. We design a linear programming framework to find fair utility-maximizing distributions over allocations, and we show that the linear program is robust to perturbations in the estimated parameters of the uncertain merit distributions, a key property in combining the approach with machine learning techniques.

A key challenge in reliable LLM deployment is recognizing when uncertainty reflects irreducible variability in the task rather than limitations in the model's knowledge. In language tasks, a central source of such aleatoric uncertainty is input ambiguity or underspecification, where multiple interpretations remain plausible. Existing decomposition methods estimate aleatoric uncertainty by generating multiple clarifications of the input, querying the model for an answer under each clarification, and comparing the resulting answers. We argue that answers are not necessary for identifying ambiguity: they are often redundant, add avoidable cost, and can mislead through epistemic leakage. We support this claim theoretically, and propose a clarification-only approach that estimates this ambiguity-induced component directly from the space of plausible interpretations, without answers to the clarified inputs. Using ambiguity detection as an operational evaluation across three benchmarks, this direct approach improves AUROC (63.34 vs. 60.85), reduces computational cost by 4-26x in output tokens and 2.2-3.5x in API calls, and yields estimates with substantially lower correlation with epistemic uncertainty. Overall, our results suggest that ambiguity-induced aleatoric uncertainty is better estimated from the interpretation space than from the response space.

In an educational setting, an estimate of the difficulty of multiple-choice questions (MCQs), a commonly used strategy to assess learning progress, constitutes very useful information for both teachers and students. Since human assessment is costly from multiple points of view, automatic approaches to MCQ item difficulty estimation are investigated, yielding however mixed success until now. Our approach to this problem takes a different angle from previous work: asking various Large Language Models to tackle the questions included in two different MCQ datasets, we leverage model uncertainty to estimate item difficulty. By using both model uncertainty features as well as textual features in a Random Forest regressor, we show that uncertainty features contribute substantially to difficulty prediction, where difficulty is inversely proportional to the number of students who can correctly answer a question. In addition to showing the value of our approach, we also observe that our model achieves state-of-the-art results on the BEA publicly available dataset.

User queries are often underspecified and may admit multiple valid interpretations. Rather than silently making assumptions about the user's intent, a helpful assistant should surface such ambiguity by asking a clarifying question. Doing so requires two abilities: recognizing that a query is ambiguous, and acting on that recognition by seeking clarification instead of answering directly. To study these abilities, we evaluate models on ambiguous, unambiguous, and disambiguated questions in three settings: standard question answering, explicit ambiguity judgment, and behavioral analysis, where a judge model classifies responses as direct answers, refusals, or clarifying questions. We find a clear gap between recognition and behavior: models often identify ambiguity when explicitly asked to judge it, yet in the QA setting they overwhelmingly default to direct answers. Retrieved context further widens this gap by improving answerability while making models even less likely to ask clarifying questions.

Retrieval Augmented Generation (RAG) improves correctness of Question Answering (QA) and addresses hallucinations in Large Language Models (LLMs), yet greatly increase computational costs. Besides, RAG is not always needed as may introduce irrelevant information. Recent adaptive retrieval methods integrate LLMs' intrinsic knowledge with external information appealing to LLM self-knowledge, but they often neglect efficiency evaluations and comparisons with uncertainty estimation techniques. We bridge this gap by conducting a comprehensive analysis of 35 adaptive retrieval methods, including 8 recent approaches and 27 uncertainty estimation techniques, across 6 datasets using 10 metrics for QA performance, self-knowledge, and efficiency. Our findings show that uncertainty estimation techniques often outperform complex pipelines in terms of efficiency and self-knowledge, while maintaining comparable QA performance.